Sr. Desktop Engineer at CGI Group in Watertown, MA

Position Description
Be part of building one of the largest independent technology and business services firms in the world. At CGI-Burlington, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. As digital transformation continues to accelerate in the New England area, CGI-Burlington is at the center of this change supporting our clients??? digital journeys and offering our professionals exciting career opportunities. CGI, founded in 1976 on the concept of creating an organization focused on delivering results and exceeding client expectations.

The CGI New England BU is seeking an experienced Desktop Engineer to work in a growing client enterprise environment. We are seeking a Desktop Engineer with experience implementing and maintaining desktops in a client environment.

Your future duties and responsibilities
Mastery level knowledge of supporting, managing and implementing Microsoft Windows 10 and legacy Operating Systems

Required qualifications to be successful in this role
Function as a subject matter expert for OSD (operating system deployment) & Windows as a Service (Windows 10 WaaS).
- Continued creation and maintenance of Operating System Deployment (OSD) task sequences with SCCM (Systems Center Configuration Manager), MDT (Microsoft Deployment Toolkit), and OMS (Operations Management Suite)
- 7+ years dedicated to Microsoft enterprise software and platforms
- Experience designing and implementing Persona Management Solutions using RES Workspace Manager, AppSense, etc Experience with Group Policy processing and troubleshooting across various computing platforms including servers, web servers, desktops etc.
- Must have significant Microsoft Windows Engineering and Administration, as well as Infrastructure Knowledge
- Experience in application interaction with operating systems, including the Windows registry, COM object registration, system/user variables and user-centric data related to application settings
- Proficiency with scripting languages (Python, PowerShell [DSC preferred], etc.)
- This position will provide 24/7 coverage for Desktop Engineering Services
- The candidate must have proven End User interaction with various End Users and able to maintain ticket SLA's for responding to User Requests promptly
- Thrives in a highly regulated and fast paced and changing environment with proven multitasking skills and focus on details and accuracy
- Create and maintain programmatic and technical documentation to ensure efficient planning and execution including design, installation, and administration documentation
- Define architecture standards, policies, and procedures for the organization, structure, attributes, design documentation, data flow, security and nomenclature of data elements
- Apply accepted data content standards to technology projects and initiatives

Nice to have Skills and Abilities:
- Experience with Virtualization Technologies primarily Xen - VMWare and vSphere
- Experience in cloud computing markets and integrations (AWS, Azure, DO and related)
- Experience with system automation technologies such as Chef, Puppet, Ansible and others
- The use of interpreted programming languages, like Python, in support of automated system administration
- Should have experience with Apple MacOS Support and Management
- Configuration of Patch Management using Configuration Manager 2012 R2 and Microsoft WSUS 5+ years technical leadership responsibilities
Define architecture standards, policies, and procedures for the organization, structure, attributes, design documentation, data flow, security and nomenclature of data elements
- Apply accepted data content standards to technology projects and initiatives

Required Qualifications to be successful in this role:

Skill Set Years of Experience/Proficiency
Desktop Engineer 7+/Senior
Customer Service Excellent
Communications Skills Excellent

Minimum Education Required: Bachelor's degree in Computer Science, Engineering, or significant related experience 5-7+ years in Oracle DB experience

Nice to have Skills and Abilities:
- Experience with Virtualization Technologies primarily Xen - VMWare and vSphere
- Experience in cloud computing markets and integrations (AWS, Azure, DO and related)
- Experience with system automation technologies such as Chef, Puppet, Ansible and others
- The use of interpreted programming languages, like Python, in support of automated system administration
- Should have experience with Apple MacOS Support and Management
- Configuration of Patch Management using Configuration Manager 2012 R2 and Microsoft WSUS 5+ years technical leadership responsibilities
Required Qualifications to be successful in this role:

Skill Set Years of Experience/Proficiency
Desktop Engineer 7+/Senior
Customer Service Excellent
Communications Skills Excellent

Skills

• Windows

What you can expect from us
Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.