Why this role matters:
The role holder will be responsible for delivering, supporting and operationally managing software solutions on BT's Managed Desktop Service BT Webtop using the following technologies:
Configuration Manager 2012
Active Directory and Group Policy
1st line support and windows performance tuning
The role holder will be able to demonstrate a broad appreciation of IT security principles and technologies and have an understanding of BT Security processes such as BTSECs / SPD / SACs
The role holder would need to demonstrate excellent communication and leadership skills in line with BT's leadership framework.
He/she will also be responsible for supporting real time operational systems providing leadership and guidance on resolving complex technical issues, owning operational processes and ensuring support is provided to meet service level standards.
The role holder should leverage the experience of the relevant BT wide professional communities to discharge these responsibilities, thus ensuring knowledge sharing extends beyond the functional boundary of the role.
What you'll be doing
We'll also need to see this on your resume:
Would be expected to have a degree qualification (engineering/science) or has served a technical apprenticeship and/or obtained NVQ and/or further education technical qualifications (i.e. HND).
Subject matter expert in at least one core subject and have a good working knowledge of at least 1 or more disciplines:
To be able to demonstrate proficiency in: