Sr Community Engagement Advisor

8 - 10 years experience  •  Energy / Utilities

Salary depends on experience
Posted on 10/11/17
8 - 10 years experience
Energy / Utilities
Salary depends on experience
Posted on 10/11/17

Primary Focus:

  • Implement strategic engagement with key stakeholders for Liquids Pipelines, Major Projects, Gas Transmission, Storage and Green Power in designated region. Key stakeholders include local government officials, influential business leaders, key landowners, emergency responders and non-government organizations, Native American/ Indigenous people (collectively “Stakeholder Groups” in this document). Maintain, cultivate and document relationships and engagement activities with key influential leadership within affected communities and its Stakeholder Groups. Must have a basic understanding of our business, issues, risks and opportunities associated with respective communities and its Stakeholder Groups.
  • Inform team of stakeholder concerns and critical activities. Accountable for contributing to the development, implementation and modification of regional engagement plans and related budgets.
  • Implement media and communications strategies including interaction with key local media outlets, development of internal briefing materials and drafting of public statements and releases.

Specific Accountabilities:

  • Own relationships with key influential leaders and work with internal partners within and outside Public Affairs and Communications (PAC) to develop innovative engagement strategies, approaches and tools to maximize efficiencies and minimize risk related to Company’s Community and Native American/ Indigenous Engagement Plans.
  • For Native American/ Indigenous engagement, responsible lead for providing the awareness and guidance to the team and company on cultural protocols, norms and politics to ensure the company respectfully engages with Native American/ Indigenous communities, builds positive relationships, meets regulatory engagement requirements and effectively manage the related risk. Engagement shall be consistent with the principles contained in Enbridge’s Indigenous and Native American Policy.
  • Assist stakeholder engagement in the field with individuals and Stakeholder Groups in support of business goals and project objectives, working cooperatively with internal functions such as Environmental Health and Safety (EHS), Business Development and Operations.
  • Assist with development and implementation of specific engagement plans, strategies, talking points for media spokesperson and related budgets that reflect the interests of both the Company and the potentially-affected stakeholder. Meet regulatory requirements and build, maintain and enhance Enbridge's reputation as a trusted corporate citizen.
  • Assist team mates on developing and maintaining effective relationships, engagement strategies, and managing issues and risks.
  • Support the development of regulatory strategy and participate in formal regulatory process. Contribute to regional engagement knowledge in support of Corporate Community Investment policies and governance.
  • Provide timely advice and counsel to Enbridge management and staff and business teams with respect to Community/ Stakeholder Engagement, including cultural awareness, consultation, relationships and partnership opportunities, negotiations, issue management, risk and opportunity assessments. This includes bringing the voice (interests and perspectives) of the communities into Enbridge for appropriate and timely consideration.
  • Contribute regional knowledge and policies into Business Development to ensure consideration of local and regional stakeholder risks and opportunities.
  • Work with Public Awareness team to identify opportunities to maximize efficiency and effectiveness of delivery of supplemental stakeholder outreach and other activities within the Public Awareness Program.
  • Where applicable, consistent with Company guidelines, and in concert with the business units and Company departments such as Law, Operations, Regulatory, EHS and other departments within PAC, assist with the development of protocol and engagement agreements, letters of intent and contracts, etc., that support key Stakeholder Groups and community relationship building and communication, capacity building, and key Stakeholder Groups training and education, contracting and hiring that will strategically advance business objectives.
  • Where applicable, working with the Sustainable Supply Chain Management team, identify opportunities in conjunction with project teams or Operations regarding Native American/ Indigenous content on Enbridge's projects or operations. This includes providing insight into community dynamics, capacity and politics, identifying potential local impacts and regional Stakeholder Groups participation opportunities and benefits (e.g. educational, skills development, employment, and business opportunity initiatives).
  • Provide expertise and consultation to industry trade associations through participation on advisory panels and working groups.
  • Plan and manage functional area or project budget(s) and other resources with a view to cost effectiveness and ensuring appropriate controls.
  • Establish and maintain well-organized record of contact and in the relationship management database. 
  • Keep up professional and individual development.
  • Assist with relationships with local media outlets and relevant reporters.
  • Assist in drafting of internal briefing documents in preparation for company personnel interaction with local media outlets.
  • Assist with drafting of public statements and releases on issues relative to local projects.

Crisis Communications & Response Team:

May serve as part of the crisis communications & response team (CCRT) during operational incidents or emergencies and non-operational events such as a reputational crisis. If identified as a member of the CCRT, training will be provided.


Knowledge and direct experience in engaging with various Stakeholder Groups, including Native American/ Indigenous people, and communities, on regional or cultural protocols and norms, and politics and the ability to successfully engage with each group.

Personal Traits

  • Values of integrity, safety and respect
  • Character that is reliable, open, considerate, accommodating, agreeable, courageous
  • High achievement orientation
  • Stress tolerance
  • Self confidence


  • University degree from a related post-secondary program
  • 7or more years of directly related work experience in stakeholder engagement, preferably in the  resources sector, particularly in the energy industry / energy transportationinfrastructure sector
  • Familiarity with Native American/ Indigenous history and culture
  • Familiarity with applicable government and regulatory requirements, as well as present day issues and community dynamics
  • Experience in and understanding of a large, public company with operations in multiple regions
  • Experience in dealing with members of the media on major public or private sector projects or issues

Technical Skills:

  • Specific experience in cross-cultural stakeholder and community engagement
  • Knowledge of community development practices and organizational effectiveness strategies

Ability to interact effectively and establish credibility with a wide audience including Native American/


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