Sr. Citrix Engineer

  •  

Philadelphia, PA

Industry: Technology

  •  

5 - 7 years

Posted 32 days ago

  by    Valerie King

Location: 8 Penn Center (across from the Comcast building in Philadelphia), 17th Floor

The Senior Technical Consultant is responsible for technical support during the sales process and post-sale implementation of Goliath's product line.

* We are taking applications from consultants

Company Overview

Goliath's products are focused on the exploding cloud computing and desktop virtualization market and help IT professionals anticipate, troubleshoot and prevent end user experience issues before end users are impacted. Goliath Technologies helped organizations avoid over 1.6M hours of downtime with our proactive solutions Goliath's customers include large worldwide companies such as American Airlines, Catholic Health Systems, Xerox, Office Depot, ADP, HCL and Wall Street Systems along with local Philadelphia-area companies like UHS, Lehigh Valley Health Network, Duane Morris, Pepper Hamilton and Sunoco Logistics.

Our technology supports IT infrastructure and users no matter where they are located. The consultant, while implementing the technology, will work with virtual server infrastructure such as VMware, XenServer, Hyper-V, desktop virtualization solutions including VMware Horizon, Citrix and RDS and cloud platforms like Azure and AWS.

Our market-leading technologies are Citrix Ready and VMware Ready. Goliath is a member of the VMware Tap Program. Our products are deployed globally and utilized by cross-vertical companies that range in size from SMB to Enterprise companies.

Responsibilities and Skill Sets

We are looking for colleagues with engaging personalities, a passion for excellence in technology and a problem-solving nature. This position includes customer- and partner-facing, proof of concepts, product implementations and training.

Product implementation engagements are usually between 5 and 30 days including the final training workshop where you will teach system administrators and other IT personnel how to proactively use our technology to monitor and troubleshoot their virtual desktop environments. There is minimal travel required as the majority of the implementation engagements are conducted over the telephone using the latest web conferencing technology.

In this role, you may also be involved in cross-departmental activities as your schedule allows such as working with the sales, marketing and corporate development organization.

Requirements

4-5 years minimum hands-on experience with the following technologies:

  • VMware vSphere (required)
  • VMware Horizon (required)
  • Citrix XenApp/XenDesktop (required)
  • Citrix Provisioning Services
  • Citrix NetScaler
  • Microsoft Windows (server and desktop OS)
  • Microsoft Terminal Services/Remote Desktop Services
  • Active Directory


Other Skills and Requirements

  • Troubleshooting skills
  • Strong presentation and customer support skills in a virtual environment
  • Proficient verbal and written communication skills
  • Analytical and quantitative skills
  • Strong organizational skills
  • BA/BS Degree preferred but not required
  • Citrix, VMware, CompTIA Cloud+ Certifications preferred but not required

Salary

$90K - $170K