Sr. Cisco Collaboration Engineer - Post Sales


Indianapolis, IN

Industry: Technology


5 - 7 years

Posted 172 days ago

  by    Matthew Hales

This job is no longer available.

Our Client, a leading Cisco Gold Partner, is seeking a Sr. Cisco Collaboration (UC) Engineer in Indianapolis, IN. This is a full time role and will be part of the Professional Services Team working on delivering, implementations, upgrades, troubleshooting, and general maintenance.

*         Delivering projects through Statements of Work transactions on time and under budget

*         Work with clients to structure project success to align with business goals:

*         Lead discovery meetings and participate in detailed design whiteboard sessions.

*         Defines design requirements and articulates the designed solution to the client

*         Validates architecture

*         Maximize customer loyalty through highly effective communication, precise work, exacting deliverable standards, and exceeding expectations during every phase of engagement.

*         Work parallel with Project Leaders, Coordinators, and Management in developing and delivering project documentation and UC training as per the defined project deliverables.

Required Skills

*         A minimum of 5years progressive work experience with Cisco Unified Communications product suite including, but not limited to:

*         Cisco Unified Communications Manager

*         Cisco Unity Connection

*         Cisco Unified Presence.

*         Cisco Unified Contact Center Express

*         Cisco Voice Gateways (PRI, CAS, FXO, FXS)

*         Cisco Unified Communications Manger Express (CME)/Unity Express (CUE)

*         Expressway, MRA, B2B

*         TMS/TMS-XE/Conductor/Telepresence Servers

*         IX/DX/SX Video Endpoints

*         WebEx/Jabber/Spark

*          Must be able to work well with other team members in a collaborative fashion, fostering learning and knowledge sharing to complete customer projects and equally be able to work solo with limited supervision and project oversight

*         Must have * hands-on*  technical expertise

*         Excellent communication and documentation skills

*         Excellent customer facing skills

*         Cisco CCNP or CCIE *  Voice/Collaboration mandatory.

$99K - $165K