Job Description

Yelp is looking for a Senior Business Systems Analyst to join our Financial Systems team to help manage and scale our Zuora environment. We develop, enhance and support Yelp’s financial applications to streamline business processes and daily operations. An ideal candidate will have exceptional analytical, communication, and problem solving skills and be comfortable interacting with all levels or organizations, including executive leadership.

Do you want to work with Finance, Engineering and Product leaders to deliver best-in-class system solutions? This role will allow you to apply your Zuora expertise to some of Yelp’s most critical Quote to Cash initiatives. You will work closely with your team to collaborate on creative solutions for technical challenges, provide input on the Zuora roadmap, and provide direct impact to our business partners. You will interact frequently with senior management and must become a trusted thought-leader to our extended business partners.

We’d love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

Where You Come In:

Lead projects to scale the Zuora environment to meet Yelp’s business needs including integrations between Zuora billing, Salesforce , Avalara Tax, Oracle ERP and Data Warehouse systems.
Architect, design, configure and deliver subscription billing and revenue solutions, including Integrating usage data from Yelp’s platform.
Create and run data migration and mass-updates using the Zuora API set based on business requests.
Design workflow using Zuora workflow tool.
Drive continuous improvement of the business process on the Zuora platform.
Build and deliver reports in Zuora and insightful data to our business users.
Provide day-to-day end user support of Zuora functions to all levels of the organization.

What it Takes to Succeed:

BS or BA degree in computer science, business administration, or related technical field, or equivalent experience is required.
5-7 years of experience with Zuora Billing.
Strong analytical and problem solving skill set.
Excellent communication and customer service skills.
Zuora CPQ and Revenue/RevPro a plus.
Ability to work with a fast-paced and agile team focused on strong execution.
Ability to collaborate in virtual/remote environments.

Valid through: 1/21/2021

About Yelp

Yelp is an American public company headquartered in San Francisco, California. The company develops, hosts, and markets the Yelp.com website and the Yelp mobile app, which publish crowd-sourced reviews about businesses. It also operates an online reservation service called Yelp Reservations. Yelp was founded in 2004 by former PayPal employees Russel Simmons and Jeremy Stoppelman. Yelp grew in usage and raised several rounds of funding in the following years. By 2010 it had $30 million in revenue, and the website had published about 4.5 million crowd-sourced reviews. From 2009 to 2012, Yelp expanded throughout Europe and Asia. In 2009, it entered several negotiations with Google for a potential acquisition. Yelp became a public company in March 2012 and became profitable for the first time two years later. As of the second quarter of 2019, Yelp reported having a monthly average of 61.8 million unique visitors via desktop computer and 76.7 million unique visitors via its mobile website. As of June 30, 2019, Yelp stated on their Investor Relations page that it had 192 million reviews on its site. The company has been accused of using unfair practices to raise revenue from the businesses that are reviewed on its site – e.g., by presenting more negative review information for companies that do not purchase its advertising services or by prominently featuring advertisements of the competitors of such non-paying companies or conversely by excluding negative reviews from companies’ overall rating on the basis that the reviews “are not currently recommended.” There have also been complaints of aggressive and misleading tactics by some of its advertising sales representatives. The company's review system's reliability has also been affected by the submission of fake reviews by external users, such as false positive reviews submitted by a company to promote its own business or false negative reviews submitted about competing businesses – a practice sometimes known as "astroturfing", which the company has tried to combat in various ways.

Total Jobs:

Total Experts:

Average Pay:

$133,453

Total value of jobs:

$12,945,000

% Masters:

17%

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