Sr. Business Process Analyst

REI   •  

Kent, WA

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 31 days ago

This job is no longer available.

The SeniorBusiness Process Analyst – Co-op Brands contributes to REI’s success by driving the design, development and delivery of critical owned brands (Co-op Brands) business capabilities focused in Product Design, Development, and Production. This strategic role willwork with Business and IT Partners to build out and influence REI’s Co-op Brands Roadmap bringing theassociated capabilities to life through the creation and delivery of newprocesses and solutions. This role will bring strong owned brand product developmentretailexperience, industry best practices and strong thought leadership to more efficiently and effectively deliver on the Co-op’s owned brands and overallmerchandising strategies.

  • Function as a Co-op Brands Subject Matter Expert in business functionality, end to end processes, data flow, and functional architecture of systems supported
  • Maintain a comprehensive understanding of owned brand/private label product and material design, development, sourcing and supply planning functions
  • Develop a solid understanding of how Co-op Brands business capabilities integrate, are dependent on and/or impact Merchandising and other key cross divisional processes
  • Co-own the development and management of the Co-op Brands Business Capabilities Roadmap with Business and IT Leadership
  • Provide recommendations and develop plans to drive capability design and implementation strategies
  • Design, develop and deliver presentations that educate, inform, and influence critical business decisions of Co-op Brands and Business Leaders
  • Drive the documentation of the “As Is” processes and identify/prioritize opportunities and pain points
  • Co-lead business working sessions and/or interviews for requirements gathering sessions that may act as an input into vendor RFPs
  • Interpret business needs, document requirement (in waterfall or agile formats), and guide high level solution design on behalf of Co-op Brands
  • Identify and recommend tools or applications that achieve positive business results, enabling industry standard processes and leading best practices
  • Analyze, interpret and improve department specific business processes to support Co-op Brands strategies, capabilities and key projects
  • Lead and participate in business process design workshops, advocating for the business users, understanding and enabling industry leading best practices across multiple product categories and material types
  • Own “To Be” business process design and documentation with the team and understand and analyze gaps providing recommended solutions
  • Support the implementation of industry best practices, company programs, procedures, and methods
  • Collaborate with Change Management and Training to help identify initial impact assessments, the change management and training strategies, and associated communication plans
  • Assist with Change Management and Training in the physical training and rollout plans for new systems or enhancements to existing systems (as required)
  • Act as a Change Champion with the business in communicating and supporting the new process or technology capabilities
  • Own co-developing and socializing the UAT Strategy with cross divisional partners
  • Create UAT Test Scripts to test and approve new capability/system functionality
  • Execute UAT Test Scripts with the Business and IT
  • Work with the Business, IT, and Change Management and Training partners to develop the business go live/rollout strategy and communications plan
  • Partner with the Business and IT to execute defined plans
  • Collaborates with Change Management and Training to conduct post go live adoption and training support
  • Co-own the Product Roadmap post implementation to identify and plan for future solution enhancements and releases
  • Own grooming and prioritizing backlog of potential enhancements and solution modifications
  • Participate in all project related governance meetings including design sessions, daily stand-ups, sprint retrospectives

Bring your passion and expertise

  • Bachelor’s degree in Business, Merchandising, Product Design, Supply Chain, Retail Operations or related field
  • 5+ years professional retail industry or consulting experience preferably in owned brand product or material design and development with knowledge of the end-to-end retail model (Product Design/Development, Merchandising, Supply Chain, Operations)
  • 2+ years of business process design and improvement experience (e.g. Six Sigma, Lean, Kaizen) with a focus in Retail Merchandising and Supply Chain processes
  • 1+ year of project management-oriented delivery experience and methodologies (e.g. Software Development Lifecycle (SDLC)- Waterfall and Agile) in Product/Material Design & Development, Merchandising, Supply Chain, or Retail Operations
  • Experience in implementing PLM Solutions (Enovia, FlexPLM etc.) and/or auxiliary systems that support PLM activities
  • Ability to work and act as the conduit/translator between Business and IT partners (business and IT knowledge)
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
  • Focused on delivering quality work through using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
  • Strong analytical skills with ability to think critically, from both an operational and financial perspective, when solutioning end-to-end and related identifying impacts
  • Team player that openly, actively and flexibly collaborates with others on one's own team and across REI for the achievement of business goals
  • Proficient in developing senior management level communications, statuses and presentation materials
  • Strong self-starter with ability to self-educate and learn while doing in a highly complex and rapidly changing environment
  • Advanced computer skills, to include, but not limited to: Microsoft Suite of Tools (Excel, Visio, Word, PowerPoint, Project and SharePoint) required