Sr. Business Analyst

Lincoln National Corporation   •  

Fort Wayne, IN

Industry: Finance & Insurance


5 - 7 years

Posted 59 days ago

This job is no longer available.

About the Company

Lincoln Financial Group provides advice and solutions that help empower people to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates.

The Role

As the Sr. Business Analyst in Retirement Plan Services, you will provide subject matter expertise and direction on complex Business Analysis projects/initiatives for assigned area(s) of responsibility. You will also advise and collaborates with business stakeholders to define and validate complex business solutions that meet the needs, goals and objectives for area(s) of responsibility.

Business Analysis

  • Advises and collaborates with key internal and/or external stakeholders to elicit complex business issues, determine root cause(s), and capture business needs
  • Designs complex business requirements for assigned area(s) of responsibility
  • Using structured requirements process, clearly articulates, documents and validates complex business requirements
  • Advises key internal stakeholders and provides appropriate direction to ensure solutions meet business needs
  • Provides expertise and collaborates with internal and/or external stakeholders to assess, select and recommend complex solutions and/or alternative approaches that will achieve business goals
  • Collaborates effectively with appropriate stakeholders on complex issues and conflicts that impact time, cost, scope, quality and riskof assigned projects
  • Validates that the solution meets the business need by developing complex acceptance criteria and plan to evaluate
  • Determines and recommends the most appropriate response to identified complex problems, issues and/or defects by assessing impact and prioritization
  • Provides complex research and analysis to support business operations and presents findings to management or project leader
  • Determines complex best practices and suggests how to improve current practices
  • Facilitates change to the organizations through the complex analysis, design and implementation of business processes that achieves business objectives
  • Serves as a mentor and shares knowledge with junior and/or peer team members
  • May provide complex testing support as needed

Business Acumen

  • Maintains knowledge on current and emerging developments/trends, assess the impact, and collaborates with senior management toincorporate new trends and developments in current and future solutions
  • Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives
  • Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit
  • Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects
  • Provides direction on complex assignments, projects, and/or initiatives to build and enhance the capability of assigned area(s)
  • Remains current in profession and industry trend
  • Makes a positive contribution as demonstrated by: - Making suggestions for improvement- Learning new skills, procedures and processes
  • Performs other duties as required



  • 4 Year/Bachelors Degree or equivalent work experience (4 years of experience in lieu of Bachelors) in Business or Information Technology


  • 5 – 7+ Years' experience in business analysis that directly aligns with the specific responsibilities for this position
  • Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures
  • Confident, comfortable communicator with strong written and verbal communication skills
  • Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations
  • Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions
  • Works with mathematical concepts such as averages and/or variances
  • Ability to analyze complex information and to evaluate the implications of a course of action or solution
  • Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form
  • Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Define problems, collect data, establish facts and draw valid conclusions
  • Evaluate trends in data or information
  • Ability to work with others in a team environment
  • Demonstrated ability to identify and recommend processes improvements
  • Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches
  • Demonstrates strong interpersonal skills with a collaborative style
  • Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
  • Finds common ground and can gain collaboration among senior/executive management, colleagues and peers; can influence outcomes without directing or commanding
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Successfully completes regulatory and job training requirements.