Sr App Systems Analyst - ServiceNow Developer

CHS (Community Health Systems)   •  

Franklin, NH

Industry: Patient Care


Less than 5 years

Posted 357 days ago

Job Description

About Us:

CHSPSC, LLC is one of the leading operators of general acute care hospitals. The organization's affiliates own, operate, or lease 158 hospitals in 22 states, with an aggregate of approximately 27,000 licensed beds. The consolidated organization owns and leases community hospitals that offer quality, cost-effective healthcare including a range of inpatient medical and surgical services, outpatient treatment and skilled nursing care.  In over 60 percent of the markets served, CHSPSC, LLC-affiliated hospitals are the sole provider of healthcare services.  
Position Summary:
This position isresponsible for developing the company's IT Service Management software suites. This requires advanced knowledge on the ServiceNow platform and ITSM principles/concepts. This position also requires strong technical and analytical ability in programminglanguages/methodologies: JavaScript, Angular.js, CSS Bootstrap, Jelly, AJAX, GIT and knowledge of WebServicestechnologies (REST, JSON, SOAP,HTTP, SSL, XML).

Job Requirements


  • Performs development, configuration, administration and tuning of software applications. 
  • Participates in the execution of testing as part of the Quality Assurance process. 
  • Documents processes and procedures. 
  • Meets with technical leads, architects and vendor partners to determine project scope and vision, set system goals, identify and resolve system issues, ensure the system is implemented as designed and in adherence to the implementation guidelines. 
  • Provides technical leadership and mentors team members.   

Job Requirements:

  • Bachelor's Degree or equivalent experience
  • Experience with software development lifecycle (SDLC) methodology.
  • ITIL v3 foundations certification is preferred.
  • 3+ years developing using JavaScript.
  • 3+ years of experience with web services technologies (REST, JSON, SOAP, HTTP, SSL, XML, and GIT).


  • Strong technical knowledge of ServiceNow ITSM platform and other IT Service Management tools.
  • Strong knowledge and understanding of AngularJS and CSS Bootstrap.
  • Strong knowledge and understanding of ITSM principles and concepts.
  • Strong knowledge of programming languages  and relational database concepts (JavaScript, Angular.js, Bootstrap, Jelly, Oracle, SQL).
  • Strong understanding of database structures, theories, principles, and practices.
  • Strong knowledge and understanding of the key aspects of the ServiceNow platform: Workflow, Forms, Client Scripts, Business Rules, UI Actions, and Core Configuration.
  • Proficiency in MS Office Suite.
  • Proven understanding of security and development best practices.
  • Strong understanding of system architecture and design around IT systems.
  • Ability to work independently, work in a fast paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction.
  • Demonstrated collaboration skills with the ability to handle conflict and to work with a distributed team. 
  • Strong critical thinking skills.
  • Strong communication skills, both written and verbal.