Sr Analyst, Technology Business Management

Your Impact
The primary purpose of this role is to guide and drive execution of assigned technology business management (TBM) processes, which includes taking steps to reduce risk and inefficiencies while increasing the quality of process support provided. This role maintains positive relationships with technology stakeholders and vendors, and partners closely with others to define and maintain service level agreements, objectives and key results, and other performance metrics. This role requires a strong understanding of most process areas supported by the team, including many of the key upstream and downstream process integration points. The Sr Analyst, Technology Business Management works mostly independently and occasionally provides guidance and direction to junior level analysts on the team.

Work with a Winning Team
Our CEO is forward-thinking when it comes to tech, and with one of Forbes' Top 50 CIOs leading the charge, you can come to work knowing you'll have the data, tools, and support that few other companies can offer. And if the solution doesn't exist, we build it. You have the autonomy to create, and we trust your vision and abilities.
We've been around for over 100 years, so we're not going anywhere. You'll have the stability you need to focus on looking to the future and bringing your team there with you. We also know what it takes to build a winning culture - from collaborating with diverse and curious minds to approaching challenges with new perspectives. You'll be surrounded by peers who are visionaries in their areas - people who can collaborate with you to challenge you, help you grow, and inspire you.

Key Responsibilities
Configuration Management Database (CMDB)
• Drives resolution for data gaps and discrepancies and provides normalization rules to ensure data consistency. Configures, reviews, and modifies normalization rules as needed to provide consistent data.
• Troubleshoots and patches with discovery agents across multiple platforms and technologies to diagnose and resolve database issues.
• Integrates data assets that cannot be discovered into the CMDB in partnership with other technology teams. Supports change management efforts to drive data integrity within the CMDB.
• Holds other technology teams accountable for following the published asset management policy, standard, and procedure documents to maintain data integrity.
• Experience with SQL Queries, REST APIs, and Pattern Language
• Educates other on the importance of having an Enterprise source of truth and collect feedback on opportunities to improve the CMDB
• Collaborates with stakeholders to understand and address their expectations of the CMDB.

Minimum Qualifications
• Bachelor's degree in computer science, computer information systems, business administration, finance, or related field (or equivalent work experience in lieu of degree)
• 4 years of experience in technology, finance/accounting, procurement, business, operations, or related area.
• 2 years of experience analyzing data to detect trends, make recommendations, and provide reporting
• 2 years of experience working in a large matrixed organization with collaboration across various levels within the organization including with international teams
• 2 years of experience in process management, business process improvement, business process management, value stream mapping, and/or industry applying LEAN practices.

Preferred Skills/Education
• 2 years of experience with IT delivery, development, and operational processes - understanding engineering, software development lifecycle, database, architecture, configuration management database, and how each of these systems support each other to run a technology organization
• 2 years of experience with SQL or Oracle
• Lean Six Sigma Black Belt trained or certified, Green belt, or accredited certification equivalent

Benefits
• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.