Solutions Manager

Industry: Hardware


8 - 10 years

Posted 397 days ago


Supermicro is looking for a Solution Manager Responsible for solutions revenue and customer retention; possess a "big picture" mind set. Able to collaborate globally with ability to always think beyond current project / effort. Organizing technical resources within the company to address customers' needs proactively; Perform duties with a consultative based mindset Seek to understand and resolve challenges by collaborate with internal business partners and product management team.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

  • Act as customers' point of contact for strategic solution team
  • Manage customer deliverables including documentation and logistic as require to support Enterprise customers
  • Understand existing processes and provide continuous improve in supporting enterprise architecture model
  • Create solution with service centric mind-set from concept to reality within existing constraints
  • Emphasis on service while providing technical guidance and deliver quality solutions
  • Design, build, configure, and integrate solutions in alignment with Supermicro strategic direction
  • Travel is required - 20%


  • Bachelordegree in computer science / electricalengineeringpreferred or equivalent experiences
  • Minimum of 7 years related experience with compute / storage server / Data Center / IT infrastructure
  • management experience is a must
  • Strong background and experience with x86 based server architecture
  • Familiar with Firmware, Linux, Window, and Virtualization is a plus
  • Strong technical communication and leadership skills to lead cross discipline engineers in resolving complex problems
  • Must be able to work effectively in a high pressure environment
  • Must have good working knowledge of Microsoft office products