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Solutions Consultant, Enterprise in San Francisco, CA



$80K - $100K*




Less than 5 years

Job Description

What You'll Own

Support the Account Executive by taking a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering.

Develop strong technical relationships within the various customer teams, acting as a trusted advisor.

Communicating the value of WalkMe products through many mediums, including phone, presentation, and live/online product demonstrations.

Manage technical POC's both onsite and offsite

Collaborate on and present custom product demonstrations to support the sales cycle

Aggregate feedback from customer meetings and be able to convey that to product management and Engineering

Speak at field events to both the technical and non-technical

Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when ne

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Valid through: 2020-3-4

About WalkMe

WalkMe is a web-based service owned by WalkMe Inc. that helps users navigate the features of other web-based services. WalkMe works by overlaying information in "tip-balloons" in the browser window. These balloons break down online processes into step-by-step instructions. These balloons help users complete online tasks without leaving the screen to watch video tutorials or read manuals or FAQ pages. WalkMe algorithm delivers contextual guidance. This allows users automatically get the specific guidance according to their preference and language. WalkMe Inc. was founded in 2011 by Dan Adika Raphael Sweary and Eyal Cohen, and in April 2012 launched the product WalkMe. Their headquarters are at 22 4th Street, in San Francisco, California, and the company is backed by Mangrove Capital Partners, Giza Venture Capital, Gemini Funds, ScaleVP, Greenspring Associates and Insight Venture Partners.
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