Solutions Business Analyst

Learning Ally

$80K — $121K *

clock More than 3 months ago

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5 - 7 years of experience

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Job Description

Solutions Business Analyst

Reports to VP, Solutions Design

Learning Ally is a leading nonprofit education solutions organization that transforms the lives of struggling learners by delivering proven literacy solutions that help students reach their potential. Its mission is to radically change education, transforming the lives of children by providing reading interventions and solutions to help them succeed academically, build self-confidence, and thrive in school and beyond.

65% of fourth graders read below proficiency and are 400% more likely to drop-out of high school. And, for "most at risk" students (students of color, low income, English Language Learners and students with learning disabilities) the problem is even more acute.

Learning Ally seeks to break this cycle. With early student assessment, intervention and accommodation and professional development for educators, Learning Ally can identify and prevent learning issues by working with schools and educators to support new and struggling readers. Our solutions build a strong foundation for independent, engaged learners who are empowered to achieve socially, emotionally, and academically, regardless of background or learning difference.

Founded in 1948 as Recording for the Blind, to help soldiers who lost their sight in combat continue their education with audiobook products, Learning Ally has evolved to help individuals understand the unique ways they learn and match them to the solutions that enable personal achievement.

Today, Learning Ally reaches over 2,300,000 students, 300,000 educators and 23,000 schools across the country and continues to expand its reach. With a continued commitment to supporting students who learn differently, Learning Ally has joined researchers and neuroscientists from renowned institutions including UCSF and MIT, to better understand and address learning issues. You will find that our culture is one that is very committed to our mission, innovation, professional growth, and diversity, equity, and inclusion.

Job Summary:

Are you a data-driven problem-solver with a passion for education and a knack for project management? Learning Ally is looking for a skilled Business Analyst to bridge the gap between our vision and its realization, ensuring our solutions empower every learner to succeed. You'll play a key role in guiding projects from concept to launch, using your analytical skills and collaborative spirit to deliver impactful results.

Responsibilities:
  1. Requirements Gathering and Analysis:
    • Elicit, document, and analyze business and user needs.
    • Translate requirements into functional and non-functional specifications.
    • Prioritize backlog items based on business value and impact.
  2. Cross-Functional Collaboration:
    • Partner with development, design, and education teams throughout the product life cycle.
    • Guide change management and ensure smooth product releases.
    • Act as a liaison between technical and non-technical stakeholders to assist in problem analysis and issue prioritization..
  3. Data-Driven Decision Making:
    • Monitor and analyze product performance and user behavior.
    • Conduct market research and build business cases for new features.
    • Use data to guide product planning and prioritization, collaborating with the machine learning and data teams.
  4. Process Optimization and Project Management:
    • Define, document, and improve operational processes.
    • Oversee and ensure successful project execution, from creation to delivery.
    • Develop and manage project plans, outlining scope, budget, and timelines.
    • Break down complex projects into manageable tasks and milestones.
    • Coordinate cross-functional teams and resources to ensure alignment.
    • Manage backlogs, prioritize tasks, and address project risks proactively.
  5. Communication and Knowledge Sharing:
    • Clearly communicate project updates and release information.
    • Train teams on new processes and product features.
    • Foster a culture of knowledge sharing and collaboration.
    • Provide oversight on JIRA Help Center and Knowledge Bank.
  6. Implementation & Product Operations
    • Coordinate integration & roster work into ABS Legacy systems.
    • Organize and manage team demo accounts (maintenance, user setup).
    • Ensure processes and procedures related to operations are properly documented and maintained.


Qualifications:
  • Proven Experience: 5-7 years of experience in business analysis or a related field, with a demonstrated track record of successfully completing projects.
  • Passion for Education and Technology: A genuine interest in the EdTech landscape and a desire to make a positive impact on learners' lives.
  • Analytical Prowess: Exceptional analytical and problem-solving skills, with the ability to gather, interpret, and translate complex data into actionable insights.
  • Strong Communication Skills: Excellent written and verbal communication abilities, enabling clear and concise articulation of ideas to both technical and non-technical audiences.
  • Deliverable Management: Ability to prioritize tasks and meet deadlines.
  • Adaptable and Agile: Thrives in a fast-paced, dynamic environment, embracing change and readily adapting to new challenges and priorities.
  • Collaborative Team Player: Values teamwork and fosters strong relationships with cross-functional teams, contributing to a positive and productive work environment.


Preferred Qualifications:
  • Experience in EdTech: Prior experience working in the education technology industry or with educational software is a plus.
  • Agile and User-Centric Mindset: Familiarity with Agile methodologies and user-centered design principles, demonstrating a commitment to creating user-friendly solutions.
  • Data Analysis Skills: Proficiency in collecting, analyzing, and presenting data to inform product decisions and measure impact.
  • Software Experience: Working knowledge of project management software (JIRA, Asana) and Agile / Kanban planning processes.


Learning Ally is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Learning Ally is a non-profit organization that provides educational solutions for students with reading disabilities. The company offers services such as audiobooks, reading support, and teacher resources. Learning Ally was founded in 1948 and is headquartered in Princeton, New Jersey.
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Total value of jobs:
$2,316,981
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Total Jobs:
13
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Average Pay:
$121,946
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% Masters:
57%

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