Solutions Architect

Vital Images   •  

Waterloo, ON

Industry: Healthcare

  •  

5 - 7 years

Posted 165 days ago

This job is no longer available.

Job Details

Description

This position is based in Canada or the US where you can look forward to working with an engaged team. This is a high-level technical and customer-facing position working with the Professional Services team to design and develop implementation solutions for our products to specific customer environments.

The Role

The Deployment Consultant is an highly-skilled IT professional who works within the Customer Services organization to design and develop implementation solutions. The Deployment Consultant works closely with our customers, our partners, product management, product development and customer services (Project Managers, Deployment Engineers, Trainers, and Support) to design and implement solutions specific to customer environments. In this role you will:

  • Perform system modelling, analysis, design and planning to implement customer solutions according to their specification
  • In consultation with our customers, define the best solution and value to meet the customer business requirement and achieve the highest level of customer satisfaction
  • Present and translate the solution architecture and design to the customer to ensure the design meets the customers’ requirement
  • Be a Subject Matter Expert (SME) in industry standards, including IHE, DICOM and HL7 Define specifications and standards for solutions architecture in accordance with industry best practices and in compliance with the customer requirements
  • Represent the needs of customers in product development and product marketing activities within the organization
  • Assist Business Development and Product Management in developing proposals for prospective clients
  • Guide the deployment team in the implementation of the solutions
  • Resolve customer conflicts and issue quickly and effectively

What you bring to the team

You’re smart, curious, and engaged. You’re enthusiastic and committed to the project goals and exceeding customer satisfaction. You have excellent verbal and written communication skills.

Must have

You’ll need to demonstrate to us that you have these. Show us something you’ve worked on, tell us a story, share your passion...

  • A Bachelor's or Master’s degree in Computer Science/Software
  • At least 6-10 years experience is Software Development / Solutions Architecture (or equivalent) preferably in Healthcare IT
  • Exceptional writing/editing and verbal communication skills
  • Excellent analytical, creative problem solving, strong planning and organizing skills
  • Ability to estimate, prioritize and manage work to critical project timelines in a fast paced environment is a must
  • Work with team to accurately estimate work duration and resource requirements
  • Organized with a strong focus on detail
  • Must work under minimum supervision and is a self-starter
  • Ability to deal effectively with a technically skilled and diverse group of people in a courteous, competent and professional manner
  • Experience in programming, application development, network design and n-tier architecture and understanding
  • Extensive domain expertise and knowledge of industry standards. IHE, DICOM and HL7

Nice to have

  • Prior knowledge of healthcare imaging solutions – such as RIS/PACS or VNA Knowledge of ISO 9000 or ISO 13485 is an asset
  • Bilingual French / English