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Solutions Architect in Atlanta, GA



$150K - $200K*


Systems Architecture & Engineering


11 - 15 years

Job Description


Analyze technical and non-technical systems, processes and procedures to align technology and business efficiencies. Assist with the transition of new technology solutions from design to development and along to delivery. Through a focus on continuous innovation, seek, promote, and implement transformation to business processes and enterprise technologies used by members and staff. Ensure documentation of member, business and technical processes and procedures are kept up to date and accurate. Categorize and prioritize Help Desk tickets and work with all parties required to obtain necessary information for issue resolution. Ensure all requests or issues are resolved within defined service level requirements or report aged items to management for escalation. Build strong and productive relationships with all staff, ensuring that Enterprise Technology is positioned as a business enabler and trusted partner.


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Valid through: 2020-4-3

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* Ladders Estimates