Solutions Architect in Virtual / Travel

$80K - $100K(Ladders Estimates)

ExtraHop Networks, Inc   •  

Virtual / Travel

Industry: Information Technology

  •  

5 - 7 years

Posted 55 days ago

Duties and Responsibilities

  • Conduct deep technical and business discovery sessions with Fortune 500 customers and develop creative solutions to challenges uncovered.
  • Analyze customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
  • Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
  • Conduct root cause analysis of high-profile technology problems and advise customers on their resolution.
  • Develop custom tools using product APIs to extend the functionality of the ExtraHop platform.
  • Develop customized data analysis to monitor changing technical and business conditions in real-time.
  • Create rich data visualizations to aid tactical investigations and realize strategic objectives.
  • Design and implement ExtraHop product deployments to maximize time-to-value and ongoing positive technical outcomes.
  • Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
  • Conduct hands-on learning sessions with key customer personnel.

Qualifications and Experience

We're looking for a Solutions Architect who can help us grow to the next level as a company. As a starting point for this position, you'll need the following background:

  • Bachelor's degree or equivalent experience in computer science, engineering, or information technology
  • Minimum of 4 years of experience in Information Technology, particularly networking and systems administration
  • Experience in customer-facing positions; excellent interpersonal skills
  • Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS)
  • Familiarity with principles of internetworked applications and related technologies (HTTP, databases, caching, distributed systems, etc)
  • Exposure to scripting languages such as Python and JavaScript
  • Excellent written communication skills
  • Independence, motivation, and desire for practice ownership


Valid Through: 2019-10-15