Data Center, Infrastructure, Power Conditioning, Physical Security
Anixter is a Fortune 500 company and a leading global supplier of communication and security products and electrical and electronic wire and cable. Our high-performing team works closely with customers and the community to better understand their business challenges specify cost-saving solutions and make informed purchasing decisions around technologies, applications and relevant standards. Please view our video for more information about Anixter.
Anixter offers competitive salary and a bonus program to reward your results. We are known for our exceptional training and on-going development programs to support your career growth including a tuition reimbursement. We provide our employees excellent benefits including medical, dental, 401(k) with employer match, and additional company provided retirement benefits.
The Solution Support Engineer (SSE) is the trusted advisor and support professional for the Anixter Global Solutions Business. We are the first tier of support in all of our technologies. We are technical advisors to Network and Security Solutions (NSS), Global/National Security Integrators (GNSI), Electrical & Electronic Solutions (EES) and Utility Power Solutions (UPS) sales organizations, the SSE also supports the Corporate marketing group and Supplier relations group as Subject Matter Experts.
The majority of the SSE's time is spent from the desk working virtually with worldwide Anixter customers through our rep organization. Number one deliverable for the Sse's consists of Technology Solution Engineering, sourcing the right bill of materials matching the customers needs. Being logged into the Technology Support Phone System or engaging opportunities through the Solutions Support Shared Email Box. The Engineer will work with the sales representative to determine the best course of action to arrive at the correct solution. We will review RFP's, create BOM's, answer technical questions and create Technical Visio Project Drawings. We will also hold 3 way conversations with customers to discover what other opportunities may exist and position Anixter to be the customer go to resource for all projects. We are also fully engaged in support of the Anixter University program and performing customer on site evaluation visits when needed.
The SSE will report to the Global Director of Technology. The SSE will be assigned a primary and two back up technology roles that will be fully supported by the Global Vendor Training Initiative. The roles will be assigned and managed by the Director. In this role, we will support all sales people from all of Anixter's global divisions.
The Charter of the SSE: