Solution Engineer

Less than 5 years experience  • 

Salary depends on experience
Posted on 02/23/18
Virtual / Travel
Less than 5 years experience
Salary depends on experience
Posted on 02/23/18

Job Description

The Solution Engineer is responsible for providing pre-sales application and technical support for a wide range of products and solutions that the PowerSchool Sales Team represents, including some custom-created solutions. This pre-sales support is provided through the Solutions Engineering Team, but also includes responsibility for areas such as general sales team product/solution coaching, pre-sales support coordination with partners or other third parties who contribute to pre-sales solutions for a specific geography or product/solution, coordination with internal PowerSchool departments, etc.

 

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assist in the sales development/discovery process, re-envision needs of our prospective customers
  • Assist with demonstrations, present product to our prospective customers in support of sales during the proving process
  • Coordinate resources to collaborate and respond with solution to solve for customer solution
  • Provide information and recommendations to assist with the development of responses to RFPs/RFIs
  • Provide rapid, accurate responses to complex questions from sales staff in the field
  • Present PowerSchool solutions and vision during events sponsored by Marketing, including webinars, user group meetings and industry conferences
  • Assist in the creation of accurate proposals, helping create and review the product and hardware needs
  • Support the process of accurately and smoothly handing off customers from Sales to our Services organization after the close of a complex sale
  • Other duties as assigned 

Skills & Requirements

  • Minimum of three years in school related software solutions and/or practitioner experiencepreferred
  • Experience in K-12 Education domain preferred • Bachelor’s degree in Education, Technology or a related field
  • Ability to work independently without constant supervision while being a member of the team and adhering to company policies/regulations
  • Proficient at handling a high volume of work and multiple priorities simultaneously, and operating in a demanding work environment
  • Possess excellent written and oral communication skills
  • Reading, understanding, and explaining basic HTML
  • Strong cross-group collaborator with exceptional general management skills and the ability to build relationships within an organizationConstant indoor collaborative work environment in close contact with co-workers
  • Frequent social interactions and interruptions
  • Frequent work under time restraints
  • Travel 50 – 75%
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