Solution Consultant

Less than 5 years experience  •  Medical Devices & Diagnostics

Salary depends on experience
Posted on 11/03/17
Boston, MA
Less than 5 years experience
Medical Devices & Diagnostics
Salary depends on experience
Posted on 11/03/17

Description

Our Solution Consultant will lead the tactical implementation of on-boarding clients and oversee professional services projects.

Solution Consultant Responsibilities
• Partner with clients to help them understand Seismic’s software and implementation best practices
• Consult with the client to develop solutions that leverage Seismic’s Content Management System and LiveDoc capabilities
• Review and analyze client content and collateral to determine organizational methodologies
• Understand business and content-related problems to identify and present solutions
• Lead the creation of production dynamic document templates for new and existing clients
• Provide support and ongoing services for existing clients in accordance with SLAs
• Assist with conducting on-site and virtual training with clients as necessary

Solution Consultant Requirements
• Ability to understand a client’s existing content structure and use-cases to help guide the client through implementation
• Extensive experience with organization methodologies for large volumes of content including folder architectures and metadata
• Critical thinking, analysis, troubleshooting, and problem solving expertise
• Ability to architect solutions based on customer requirements using the capabilities of Seismic
• Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint
• 3+ years of experience in management consulting, asset management marketing, sales operations, or a related field
• Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers at all levels
• Basic knowledge of data systems and structures
• Bachelor’s Degree or equivalent experience
• Proficiency with Salesforce.com, and a solid understanding of Salesforce Object structure a plus
• Prior experience with SaaS a plus
• Understanding of the financial services industry a plus

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