Solution Architect

CloudBees   •  

Toronto, ON

5 - 7 years

Posted 305 days ago

This job is no longer available.


  • Become an expert on all things related to Jenkins, continuous integration, continuous delivery and DevOps

  •  Serve as a liaison between sales, support, engineering and the customer/prospect

  •  Field more advanced user questions to sales for possible upsell to annual/global deals

  • Understand the company’s products, competitors, value proposition and positioning

  • Assist the sales team on calls and e-mail exchanges with prospects

  • Maintain and develop FAQ fed by information from customers, prospects and the sales team

  • When recurring questions are identified, writing technical content to increase the Knowledge Base and creating videos/webcasts and other content

  • Work with the product team to identify product priorities discovered in field engagements

  • Attend trade shows, when appropriate

  • Deliver regular demos of the product (Google Hangout, webcast, etc.)


  • Bachelor’s degree in related field

  • Hands-on experience with continuous integration and its real-world role in delivering software

  • Familiarity with Jenkins or other CI products/services

  • Understanding of agile development processes and how organizations adopt and implement those processes

  • Familiarity with DevOps and toolchain associated with it, such as Jenkins, Chef, Puppet and other deployment automation technologies

  • At least four years of software development background (Java preferred)

  • Direct experience with application servers and development frameworks

  • Familiarity with continuous integration (e.g., Jenkins), source code control systems (e.g., Git, SVN), build automation tools (Ant, Maven, Gradle, etc.)