Software Support Technician
***Company has experienced significant growth, having doubled in size the last 5 years!***
We are looking for Software Support Technicians to handle client interactions, issue investigation and resolution, and support-related development in a large-scale, state-of-the-art, multi-asset order management system.
-Answer email and (less frequently) phone calls from clients for general application support and troubleshooting.
-Investigate issues (using system logs, database querying, etc.).
-Monitor and test software solutions.
-Customize client specific exports, reports and configurations.
-At least one year of experience within IT (software development in a JVM language, QA or similar).
-Fluency with the Linux/Unix command-line environment.
-Good SQL knowledge and skills.
-Very good communication and interpersonal skills.
-Strong analytical and problem-solving skills.
-Prior experience with trading software a plus.
-XML knowledge a plus.
Keywords: Milwaukee WI Jobs, Software Support Technician, Support, Python, Bash, SQL, JVM Language, Linux/UNIX Command Line, Wisconsin Recruiters, Information Technology Jobs, IT Jobs, Wisconsin Recruiting
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