$80K — $150K *
Itential provides powerful network automation software to companies worldwide, from Fortune 500 telecommunications and financial services companies, to enterprises of all sizes. We are committed to building world-class products that accelerate the move toward software-driven networks and next generation, agile network operations. Our corporate headquarters are in Atlanta with offices in the UK and we are growing fast! We are searching for an experienced Software Engineer to join our Automation Support team!
Software Engineers on Itential's Automation Support team are responsible for the end-to-end support for our internal Automation teams and their respective customers. You will address technical issues and concerns that customers have within our proprietary automation platform after our Automation teams have configured it in the customer's production environments. This is not a traditional software support role, as you will be at the forefront of innovative solutions that have been custom-built for our clients. You will excel in this role because you are great at solving problems, reverse engineering, debugging, troubleshooting, and finding solutions to issues that prevent them from occurring at scale. Most importantly, you are a software engineer with excellent communication skills that wants a challenging, collaborative environment to continue developing your software skills.
What Will You Tell Your Friends?
"My team helps our customers solve problems within our software. Our customers build massive automations that run their IT environments and our cell networks. Sometimes they hit a problem, and I get to dive into a different problem each day and help our customers find solutions!"
Responsibilities and Duties
Qualifications and Skills
What Does the Interview Process Look Like?
Valid through: 4/27/2021