Software Engineer / Customer Facing


Waltham, MA

Industry: Technology


5 - 7 years

Posted 144 days ago

  by    Beverly A Kahn

This job is no longer available.


You thrive on delighting customers and successfully delivering client's products and service offerings to our strategic clients. This is a pivotal role that requires an independent individual that combines strong customer facing skills with deep technical expertise to meet demanding customer requirements.

You have a mix of hands on experience with database implementations, development skills, and architectural design of mission critical solutions. The role requires both broad and deep IT knowledge. Demonstrated ability to work directly with customers coupled with 5-7 years of deep technical experience related to distributed database computing, cloud infrastructure and programming in Java and C++.

Main Responsibilities:

    Delivering high quality engagements in both large and smaller scale project environments with high customer satisfaction.
    Knowledge transfer and instruction on best practices with team members that help enhance the quality and efficiency of customer service.
    Establish effective working relationships with the Engineering and Support organization by working through appropriate escalation channels.
    Helps sales teams identify, pursue and close with add-on business within existing accounts.  

Required Skills & Experience:

*        Excellent and referenceable track record of successful customer implementations and meeting customer expectations

*        Deep technical skills in the following areas:

      SQL  Strong Java and C++ programming skills
      Distributed computing
      Application Server based deployment models
      Scripting language(s) such as Python
           BS in Computer Science, Computer Engineering or similar
           Minimum of 5 years working on deployments with customers
           Must be fluent in English

Great To Have Skills:

    Spring, SpringBoot

Reference # 8222 - Beverly A. Kahn, Founder/President

$120K - $130K