Manages small to medium-sized complex team projects by reviewing and understanding project requirements; translating requirements into technical solutions; researching and identifying alternative solutions; determining needed solutions based on return on investment and value add to the business; gathering needed information (for example, design documents, product requirements, wire frames); writing and developing code; communicating status and issues to appropriate team members and stakeholders; collaborating with project team and cross-functional teams; identifying areas of opportunity; interpreting information and identifying a solution; ensuring solution is sustainable across implementation and use; and ensuring on-time delivery and hand-offs. Provides support to the business for new and existing systems by responding to user questions, concerns, and issues (for example, technical feasibility); researching and identifying needed solutions; determining implementation designs; providing guidance regarding implications of new and enhanced systems; and directing users to appropriate contacts for issues outside of own domain. Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality); performing root cause analysis to reduce future issues; engaging support teams when needed; developing solutions; driving the development of an action plan; performing actions as designated in the plan; and completing online documentation. If you are ready to welcome our new computer overlords, then the Bots team at Sam's Club Technology needs you! We are looking for bold software engineers to make chatbots and digital assistants that will make the lives of our millions of Sam's Club members and 100K employees ridiculously simple. Please apply if this sounds like you: You are an amazing Java developer with at least 3 years of professional experience You want to be involved in cutting edge technology. The type of tech that doesn't have a playbook You want to make stuff that is used by millions of people You never stop learning new technologies Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor of Science OR 4 years' experience in software engineering Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Care, Customer Service, Project Management, Retail Operations, Support, Technical Strategy, Troubleshooting
Project Management; Retail Operations; Technical Strategy; Troubleshooting; Minimum Qualifications: Bachelor of Science OR 4 years' experience in software engineering; Customer Care; Customer Service; Support.