Software Engineer 2 - Development Operations in Plano, TX

Intuit Inc   •  

Plano, TX 75023

Industry: Enterprise Technology

  •  

Less than 5 years

Posted 56 days ago

Overview

Intuit's Workforce Tech DevOps team is looking for a talented engineer with a passion for automation, who wants to help enable the Intuit workforce to do the best work of their lives. We are a small team of engineers that deliver great experiences and have fun while doing it. We enjoy the challenge that comes with supporting Intuits 8500+ employees, and we are looking for team members that love to learn, are self-directed, and pay attention to the details.


Responsibilities

  • Manage critical internal systems Collaboration & Productivity systems, coordinate with various SAS vendors.
  • Work closely with the vendors and other internal IT teams (Enterprise Application Integration, Server Engineering) in troubleshooting and resolving issues
  • Document, update, and maintain documentation of processes, procedure guides, user guides, and other training materials used
  • Analyze the bugs and issues in production environment for managed platforms and work on resolution and effectively troubleshoot production issues in time-bound manner
  • Manage the support and analysis of bugs faced in production for various target systems and log the bugs in the system
  • Establishes standards, tools and procedures for use on projects, including Issue, risk, change and Incident Management
  • Works on problems of moderate scope and complexity where analysis of situations or data requires a review of multiple factors of the overall product and service.
  • Design and improve modern processes with a focus on speed, automation, and reliability.

Qualifications

  • BS/MS in computer science or equivalent work experience.
  • 2+ years' experience developing web, software, or mobile applications.
  • Experience of scripting languages like Python, JavaScript, C#, Perl, and Shell Scripting or programming languages like Java and .NET
  • Experience in handling infrastructure In a Cloud environment like AWS
  • Production SRE/DevOps experience
  • Good in software development and coding practices
  • Experience of managing Data ETL pipelines
  • Development and consumption of REST and SOAP Web services
  • Deep experience/expertise in managing Windows or Linux systems.
  • Incident management reports, including initial problem analysis, management status, resolution, and follow up defect reporting
  • Technical documentation on supported applications & operational tools
  • Application Deployment Plan and implementation
  • Configuration of monitoring agents at the software layer, and the development of meaningful alerts and the escalation procedures
  • Responses to monitoring alerts according to defined playbooks and procedures
  • Participation in Root Cause Analysis (RCA) processes
  • Suggestions for process improvements and enhanced operational efficiencies
  • Implementation of monitoring agents
  • Management of application deployment processes


Valid Through: 2019-11-12