Job ID: 15057BR
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under limited supervision, performs expert programming and/or analysis. Manages the effective use of team resources to implement ongoing projects, enhancements, and/or initiatives. Participates in thedesign/development process. Acts as subject matter expert for assigned applications, systems, and technologies. Leads investigation and resolution efforts for critical/high impact problems, defects and incidents. Provides technical guidance to team members. This job is a manager.
Primary Job Duties & Responsibilities
High School diploma or equivalent required. 3 years of programming/development experience required.
Education, Work Experience & Knowledge
Job Specific & Technical Skills & Competencies
Technical Knowledge: Able to expertly assess, design develop and support applications, systems and solutions toachieve business and/or technical requirements. Demonstrates technical expertise for multiple languages, applications, systems, technologies, and/or frameworks, and has the ability to influence technical direction or defect resolution. Fully understands business applications and/or technical system environments in which thesystem operates.
Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members – including active listening, effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Able to adjust communication style to various audiences. Able topresent complex technical concepts to audiences of varying size and level. Business Knowledge & Partnership:Able to develop business partnerships and influence business priorities through solution identification aligned withbusiness objectives and goals. Able to communicate in business terms and describe IT capabilities and concepts in ways that the business can understand.
Problem Solving & Decision Making: Able to proficiently diagnose root causes and solve complex problems. Able to evaluate alternative solutions and assess risk before taking action. Has the ability to reach sound decisions quickly and escalates appropriately. Demonstrates ability to optimize the use of all available resources.
Team Orientation: Able to maintain and enhance partnerships across the organization to achieve objectives. Practices objectivity and openness to others’ views. Able to recognize and support team priorities.
Leadership: Accountable to set technical goals and priorities for self and other team members. Exhibits team leadership and collaborates with partners. Ability to provide leadership and guidance to staff. Ability to set clear objectives for staff.
Planning and Project Management: Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the bigger picture in mind. Able to effectively collaborate with Project Manager and utilize sound project management practices. Able to manage time and competing priorities. Financial Awareness: Able to assess the financial impact of recommended designs/solutions.
Requires weekend work hours. Requires overnight work hours. Requires holiday work hours (Federal and religious). Requires extended periods (1 or more weeks) of travel as needed. Requires travel up to 5% of time.
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
Licensing or Certificates
Depend on the specific role but some examples may include; ITIL, Remed,y Java certification, Microsoft .net,certification, Kanban/Agile/SAFe
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.