Software Development Manager, Elastic Block Storage (EBS), Capacity Optimization

Join Amazon Web Services (AWS) and lead the optimization of one of the world's largest cloud fleets. We are seeking a software development manager for the Elastic Block Storage (EBS) Capacity Engineering team to lead a group of engineers focused on optimizing the fleet of servers powering some of the world's largest websites and cloud services. EBS is the solid state drive for the Internet, storing exabytes of data for millions of customers. You will lead the development and operations of software services that orchestrate and allocate servers in each AWS data center in the world. We continue to optimize capacity to improve the availability of EBS for all customers and push boundaries of cost efficiencies at massive scale, and we want you to own that charter!

In this role, you will lead, coach, and grow a team of engineers responsible for creating and optimizing global and regional capacity. This involves building software and mathematical optimization models to balance service, infrastructure, financial, and business constraints. EBS is rapidly expanding to meet the growing data usage by AWS customers, accelerated by the exponential growth of AI workloads. You will lead your team to introduce new machine learning models and algorithms to automate how we balance capacity to support this demand. Your work will directly impact AWS's expansion. You will have the opportunity to work across AWS organizations and business teams to power the rapid growth of the AWS cloud and our customers' products. Your role will ensure optimal operation of our fleet, impacting exabytes of storage and gigawatts of power. Managing capacity in data centers to avoid outages while ensuring efficient resource use is challenging, and Amazon has developed sophisticated models to anticipate how much and when capacity is needed. You will lead your team to improve these models, which has a direct impact on what kind of margins EBS has over time and the kind of capital efficiency AWS has over time.

About Us

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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Key job responsibilities

Build and maintain a high-performing, world-class team, including hiring the best talent and owning team members' career development and well-being to ensure continued growth in capability over time

Maximize the team's success by ensuring clarity in the team's vision, priorities, roadmap. Use, track, and develop key performance metrics to track progress. Balanced near-term operational needs with high-impact, long-term initiatives.

Write clear, concise documents to communicate vision, proposals, plans, and status updates to stakeholders, including senior leaders across product, engineering, and finance. Develop and analyze business and technical data, as well as what-if scenarios, to drive high-level executive decision-making around infrastructure and product.

Steer technical decisions by guiding your team to make the right technical investments and raise the bar on technical designs. Partner closely with senior and principal engineers to ensure the right technical decisions are made.

Lead daily team meetings and process, including creating a high-performing agile environment for the team. Ensure the software development engineers have clarity on their daily work and are unblocked to deliver results for customers.

Organize operations and manage escalations with high velocity to root cause and mitigate impact related to capacity constraints in a site. Identify capacity-related issues proactively and work across technical and business teams to define and implement solutions.

Develop and maintain strong relationships with cross-functional partners across technical and business functions. Participate in leadership discussions across organizations on topics related to capacity management.

Partner with leadership to influence and drive org design and broader prioritization.

A day in the life

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience

- 7+ years of working directly within engineering teams experience

- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- 7+ years of leading the definition and development of multi tier web services experience

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

- Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

- Experience in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.