Amazon

Software Development Engineer, CIA Interactions

Amazon$143K — $194K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of professional software development experience
  • 2+ years of design or architecture experience with system reliability and scaling
  • Proficient in at least one programming language
  • Bachelor's degree in computer science or equivalent
  • Experience in full software development life cycle processes.

Responsibilities

  • Design, build, and operate full-stack tools and AI-powered services for network engineers globally
  • Develop and evolve AI agents leveraging large language models to automate operational workflows
  • Partner with engineers and product managers to create scalable self-service solutions
  • Contribute to a diverse product portfolio, owning features from design to production
  • Uphold security and reliability standards across services including Fine-Grained Access Control
  • Mentor peers and drive operational excellence through monitoring and improvement practices

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
Full Job Description
Join Amazon's CIA Interactions Team and build the AI-powered tools that run Amazon's global network at scale. As an SDE II, you'll design and ship products that automate network infrastructure management across thousands of Amazon fulfillment centers worldwide, putting LLM technology directly in the hands of network engineers.

Our team owns a diverse portfolio of high-impact products: Turbo AI, an intelligent autonomous agent that reasons across Amazon's internal operational data to answer complex engineering questions; Imperium Inspector, an LLM-powered debugging service that eliminates hours of manual log analysis for network operators; Imperium UI, the single-pane-of-glass web platform for visualizing and executing network deployments globally; Cafe CLI, the command-line backbone engineers rely on daily to manage network infrastructure; and Fine-Grained Access Control (FGAC), the dynamic authorization system that governs safe, context-aware access across all Imperium services. We are also actively building the next generation of AI agents, including Imperium Assistant and Imperium Inspector Agent on top of our Turbo Agent Service (TAS) platform.

What makes this team unique is the breadth of the work. In a single sprint, you might ship a new AI agent, improve a React-based dashboard used by hundreds of engineers, harden an authorization policy in FGAC, or build a CLI command that eliminates a manual operational burden. You will own your solutions end-to-end from design to production on a modern AWS stack including ECS Fargate, Bedrock, DynamoDB, OpenSearch, and Lambda.

We are a team that moves fast, obsesses over customer experience, and believes that the best infrastructure automation should be seamless. If you're passionate about applying AI to real operational problems and want to see your work directly reduce toil for engineers at Amazon scale, this is the team for you.

Key job responsibilities

- You will design, build, and operate full-stack tools and AI-powered services used by network engineers across thousands of Amazon fulfillment centers globally.

- You will develop and evolve AI agents - including Turbo AI, Imperium Assistant, and Imperium Inspector , leveraging large language models to automate complex operational workflows and reduce engineer toil.

- You will partner with Network Engineers, Systems Engineers, and Product Managers to translate real operational pain points into intuitive, scalable self-service solutions.

- You will contribute to a diverse product portfolio spanning web UIs, developer CLIs, authorization systems, and agentic platforms owning features end-to-end from design through production.

- You will uphold security and reliability standards across Imperium services, including Fine-Grained Access Control (FGAC), ensuring safe and context-aware access at scale.

- You will mentor peers, participate in design reviews, and drive operational excellence through monitoring, runbooks, and continuous improvement of on-call practices.

We value simplicity, security, and scalability in our designs, and believe automation should be seamless to the engineers who rely on it every day.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience programming with at least one software programming language

- Bachelor's degree in computer science or equivalent

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 143,700.00 - 194,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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