Under limited supervision, performs expert programming, configuring, and/or analysis. Manages the effective use of team resources to implement ongoing projects, enhancements, and/or initiatives. Participates in the design/development process. Acts as subject matter expert for assigned applications, systems, and technologies. Leads investigation and resolution efforts for critical/high impact problems, defects and incidents. Provides technical guidance to team members. This job does not lead others.
Primary Job Duties & Responsibilities
Responsible for system programming and analysis tasks of advanced complexity within multiple systems. Acts as subject matter expert for assigned applications, systems or technologies. Responsible for transforming business specifications and requirements into organized technical activities. Responsibilities include performing complex analysis, assessment, resolution, design, configuration and programming functions at an expert level. Leads investigation and resolution efforts for critical/ high impact defects, problems, and incidents. Collaborates with project team and other key stakeholders to identify, estimate, and prioritize project and/or enhancement activities. Builds, maintains, and utilizes partnerships across the enterprise. Provides team direction, mentorship, and feedback to technical resources. Ensures work complies with Travelers standards, processes, and protocols. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects and/or enhancements. Other duties as assigned.
A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience, and five years of programming/development experience.
Education, Work Experience & Knowledge
6 years of programming/development experience preferred.
Job Specific & Technical Skills & Competencies