$80K — $100K *
The Professional Services Engagement Manager for Financial Services and Insurance will be responsible for ensuring the successful implementation of the Workday’s Financials product solution on some of our largest projects for Fortune 500 clients. The Engagement Manager will drive the client implementation and will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, etc.) and work with the Client project manager to resolve issues that stand in the way of project success. The Engagement Manager will also be responsible for managing to the agreed to budget and delivering the project profitably.
As an Engagement Manager you will be the key player in the team that helps frame the solution delivery, partnering with our consultants to execute and manage the delivery plan, and ultimately help our client achieve rapid time to value. You will be responsible for managing a portfolio of project engagements, implementation plans, status reporting, issue and risk management, and developing meaningful relationships representing Workday Financials to our clients.
Become an expert in Workday's Implementation Methodology and use it on all engagements.
Project manage 1 - 2 large Workday product implementations.
Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW.
Provide guidance and mentoring to those Professional Service resources working on their implementations.
Ensure projects are properly planned and staffed.
Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
Work with Delivery Assurance to ensure compliance with agreed to checkpoints.
Present at Executive Steering Committee meetings.
Ensure the client takes advantage of Workday best practices.
Be a liaison for professional services when interacting with sales and/or development.
Identify opportunities to position other service offerings to support customers within this industry.
Ensure the client can serve as a reference upon completing their implementation.
Assist in the transition of the customer from professional services to product support.
Ensure the project is delivered within the budget outlined in the SOW.
Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW.
Participate in Financial Services and Insurance industry planning discussions
Valid through: 4/13/2021