Software Consultant - Analytics

About CentralSquare TechnologiesCentralSquare Technologies is a leading provider of software and services aligned to serve five key customer segments – Public Administration, Public Safety and Justice, State Government, Federal Government and Nonprofit Agencies. The combinedexperience and knowledge of our employees helps communities, governments and organizations better serve their population. Over 175 million people in North America live in communities that rely on our products and services.Job Description

Summary:

Implementation Services – primary focus is providing training and consulting services for IBM Cognos BI/Reporting Tools. The Software Trainer will create and deploy Cognos BI, CDM and TM1 solutions during both short term and long term customer engagements.

Put your presentation skills, strong technical skills, and prior work experience in these fields to use. Software Consultants travel extensively (up to 75% of travel M-F).

• Work with customers to facilitate best practices use of our administrative software and associated third-party tools.
• Use appropriate tools and processes based on company and industry norms.
• On-site and Remote delivery of services as needed.
• Document all client interaction including trip reports, development specifications and work acceptance sign-offs.
• Participate internally on implementation improvement activities.
• Follow up customer calls/visits as needed.

Skills & Requirements

Position Requirements:

• Bachelor’s Degree in Business, Accounting, MIS, Computer Science or a related degree is required.
• Minimum of 1 year of experienceworking with Cognos Reporting Tools or similar (i.e. Crystal Reports, Power BI, SSRS, etc.) and consulting/product instruction strongly preferred.
• Candidates with demonstrated ability to communicate effectively, create presentations, and deliver training.
• Must be able to learn the Superion software data structures with great proficiency.
• Must understand the basic concepts of database management systems.
• Strong organizational and customer service skills required.
• Public Sector accounting experiencepreferred.
• Recent experience with computerized accounting systems preferred.
• Proficient with MS Office applications.
• Team player.
• Strong verbal and written communication skills.
• Possess good time management skills.
• Consistently maintain a positive attitude & good customer relations skills.
• Must be able to teach and lead implementation projects.

Reports to our Lake Mary, FL Office location.

As part of the requirements of this position, it is necessary that you have access to a major credit card that will support the required travel. It will be your responsibility or use your own credit card. If at any time during your employment your credit card will not allow you to meet the required travel obligations, it may be grounds for dismissal.

Our clients include government public safety agencies and other government entities. A contractual obligation we have with most of them is that employees working with them must meet their security requirements. This often requires separate background checks by those agencies and providing them with documents that include personal identifiable information. Please be aware that this is a contractual requirement that we must meet and represents a condition of employment for those employees affected.

This company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, This company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.