Software Application Director

5 - 7 years experience  •  Energy / Utilities

Salary depends on experience
Posted on 09/21/17
Alameda, CA
5 - 7 years experience
Energy / Utilities
Salary depends on experience
Posted on 09/21/17

The Human Energy of S&C

Integrity, enthusiasm, sustained energy.  These are the traits that S&C has always looked for and found when seeking people to join our 100% employee-owned team.  S&C supports these qualities with a strong package of pay and benefits, excellent education and training programs, a challenging work environment, and broad opportunities for advancement.

Location: Alameda
Address of Location: 1135 Atlantic Ave, CA, Alameda  94501
Education Requirements: Bachelor's Required 
Relevant Work Experience Requirements: 6 to 10 Year.

JOB SUMMARY

In this job, you will be focused on assisting S&C Territory Managers and Regional VPs in presenting S&Cs Enterprise and Cloud software product offerings. You will serve as the primary point of contact for both internal software sales discussions as well as for customers requesting information for West/East of the North American region. The primary goal is to sell S&C software and manage customer relationships to reinforce overall S&C hardware and software value propositions. This position will report to the Vice President-U.S. Sales.

The responsibilities of this position include, but are not limited to, the following:

  • Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
  • Providing answers to customers' and Sales Representatives’ product and technical inquiries.
  • Train sales force on software applications.
  • Manage customer accounts in terms of software needs, RFPs, orders, deployment, billing and overall customer satisfaction.
  • Work with local sales and sales leadership to identify best prospects from S&C customer list where software would deliver exceptional value.
  • Aggressively pursue new sales opportunities until won or closed.
  • Work to build customer loyalty on the basis of helpful and responsive communication.
  • Represent S&C Electric as a software product expert at tradeshows, industry events, customer visits, and other outbound activities.
  • Provide product demos and presentations to prospects at varying levels within their organization including operations, engineering and executive.
  • Track customer prospects, their current state, next steps and likelihood of conversion.
  • Work with corporate marketing and Product Management to develop promotional strategies and materials.
  • Work closely with Product Management to collect and discuss customer needs and feedback.
  • Assist Product Support as needed during software deployment and training.
  • Other duties as assigned.

To select this job as one of interest to you, at a minimum, you must have the following:

  • Previous sales or other direct customer application design experience with electric utility customers, preferably related to software or distribution automation solutions
  • Experience within a manufacturing industry a plus.
  • Degree in Business or equivalent experience.
  • Extensive knowledge of sales/marketing techniques related to selling software.
  • Demonstrated success in sales and account management/customer service.
  • Familiarity/experience with the power industry including distribution automation, SCADA systems, overcurrent protection are a plus.
  • Strong interpersonal and communication (presentation, written, verbal) and presentation skills.
  • Ability to travel up to 50% of the time.

Relevant Work Experience:
Five years of experience in Sales or Account Management in the software industry, enterprise software a plus.   

MAJOR PHYSICAL DEMANDS

  • Standing: Some tasks are performed in a standing position.
  • Lifting: Occasional lifting of items up to 40 pounds.
  • Walking: Occasional walking of moderate distances (1 mile) within the S&C complex, customer locations, etc.
  • Carrying: Occasional carrying of luggage, test equipment, tools, etc. to customer locations.
  • Pushing: Occasional use of hand tools that require pushing forces.
  • Pulling: Occasional use of hand tools that require pulling forces.
  • Bending: Occasional bending or crouching to perform work.
  • Reaching: Continuous full range of motion to perform work.
  • Handling: Frequent handling of parts, tools, test equipment, etc.
  • Environment: Frequent work performed indoors, some outdoors, or in confined spaces.

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