Social Media Manager

Hub International Limited   •  

Chicago, IL

Industry: Accounting, Finance & Insurance


5 - 7 years

Posted 29 days ago

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organizations, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

Job Description:

Social Media Manager with 5-7 years of relevant experience. A successful person in this role will demonstrate an understanding of business objectives, the ever-changing world of social media and apply innovative strategies to deliver successful marketing and business outcomes. This person will work directly with HUB’s Director of Corporate Communications and the social agency.

A successful candidate will understand the intricacies of organic and paid social capabilities and thrive in helping HUB navigate the constant evolution of social media. They will ensure relevant information is shared across the HUB corporate marketing department.


  • Educate internal teams on social media and marketing channel value, best practices and ongoing evolution implications

  • Lead projects to ensure they are meeting internal expectations/ achieving KPIs (or goals)

  • Collaborate with other departments and teams (Creative, Marketing leaders, etc.) to coordinate and amplify marketing campaigns

  • Manage and engage social communities and influencers

  • Participate in creative and post development process

  • Participate in evaluating success of paid strategy

  • Maintain knowledge of key social media tools, best practices and emerging trends, including:

  • Platforms (LinkedIn, Facebook, Twitter, Instagram, YouTube, etc.)

  • Digital management and monitoring tools (Hootsuite, Hootsuite Amplify, Ad Accounts, Hootsuite analytics, etc.)

  • Social media measurement/analytics

  • Social customer care

Position Requirements:

  • Five to seven years of experience in a digital marketing environment

  • Understanding of digital marketing and the intersection with social

  • Deep social media expertise with experience in driving social media strategy and executing social media programs for an agency or client side

  • Specific hands-on experience with social marketing channels

  • Strong verbal and written communication skills

  • Ability to manage time well, multitask and prioritize projects and tasks

  • Excellent client service skills and positive attitude

Preferred Qualifications:

  • Someone who lives social and knows the platforms inside and out.

  • Liaise with agency frequently on governance, paid, organic and employee adoption platform.

  • Other core responsibilities that this person would take on:

  • Social listening

  • Community management

  • Copywriting and design experience preferred

  • Regional office support

  • Test and learn in organic and paid social media efforts


Department Marketing

Required Experience: 5-7 years

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)