Social Insights and Analytics Manager

5 - 7 years experience  •  Social Services

Salary depends on experience
Posted on 09/21/17
New York, NY
5 - 7 years experience
Social Services
Salary depends on experience
Posted on 09/21/17

Required Skills:

  • The ability to develop comprehensive reports based on data from a wide range of consumer-generated media
  • Must have strong Python skills
  • Experience of learning complex topics deeply and thoroughly in a short time-frame
  • The ability to work autonomously and work well in a fast-paced environment
  • A desire and ability to learn quickly and be self-motivated to stay on top of new social media venues and opportunities
  • A high degree of organization, drive and career focus; confident, articulate and actively involved in social media
  • Capable of managing the work of junior team members on their projects
  • The ability to perform advanced analysis such regression, conjoint and segmentation (CHAID, CART) is an advantage

Responsibilities Include:

  • This is a client-facing role. Must be able to build relationships and communicate milestones, etc. effectively to our clients
  • Project scoping – Working with our clients to define project parameters
  • Keywords / Sources – Learning how to isolate the relevant online conversation
  • Data analysis / technology – Working with cutting-edge tools to interpret the data
  • Coding / Sentiment analysis - Applying rules to further understand the conversation
  • Analysis - Analyzing the data to generate insights actionable by a range of different stakeholders
  • Presentation – Learning to present the data in the most engaging way
  • Teamwork – Working with the internal teams to apply the research in specific campaigns
  • QA – participate in the QA of analyst and coding work


  • Bachelors degree
  • Previous Experience working with a social listening platform, such as Brandwatch, Sysomos or Crimson Hexigon
  • At least four years of experience in analyzing consumer insights in a research company or agency
  • Proficiency with MS Office
  • Outstanding writing skills
  • Proficiency with at least one statistical package such as SAS or SPSS is an advantage
  • Candidates with fluency in multiple languages a plus
  • Must be located in the NY Metropolitan area and are currently authorized to work in the US.
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