5 - 7 years experience • Financial Services
• 5+ years hands on experience with Siteminder including R12 and CA Directory server.
• 2+ years hands on experience in supporting PKI infrastructure.
• 5+ years hands on experience providing L1/L2/L3 technical production support with ability to provide quick turnaround solution
• Significant experience in analyzing logs and identifying problems with authentication and authorization. Experience with Splunk.
• Familiarity with common Unix and Windows utilities, diagnostic, and monitoring tools.
• Experience in troubleshooting issues for siteminder web agents configured with various web servers on Unix and Windows environment.
• Scriptingexperience with Perl, Shell and/or Java.
*3+ years of experience with ITSM tools (Remedy, ServiceNow) and processes (IM/PM/CM)