Sitecore Business Analyst III

Banner Health   •  

Phoenix, AZ

Industry: Healthcare

  •  

5 - 7 years

Posted 46 days ago

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better.  The future of health care starts here. If you’re ready to change lives, we want to hear from you. Apply today!

 

The IT Digital Business Technology Team is working on future development of employee focused applications.  The Digital Business Technology Department manages digitalchannels through all stages of the SDLC and provides guidance to other internal Banner Health departments regarding digital solutions and online customer experience. 

 

As an IT Business Analyst III, you will help ensure the successful management of the Digital Business Technology Application stack.  You will be the primary Business Analystresponsible for continuing work on Sitecore public facing websites, like www.bannerhealth.com. You will help gather requirements, evaluate/document customer needs and work with the Development and Architecture teams to complete development projects.

 

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financialsecurity options, so you can focus on being the best at what you do and enjoying your life.

 

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About Banner Health Corporate
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

 

About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position is responsible for supporting business planning, tactical execution, and business integration of all digital initiatives; inclusive of, but not limited to, web site development, mobile platform and presence, internal application development, content management, self-service adoption, and ongoing maintenance of electronic channels. Incumbents are to provide knowledge, guidance, research and fact finding expertise to define, design and modify specifications and processes of complex information systems. This position is responsible for explaining related concepts to others as well as formulating system scope and objectives relative to the companys requirements as well as establishing system documentation standards and quality assurance methodologies for systems and applications.

 

Essential Functions

  • Review and consult on design and content of all digital projects to ensure consistency across electronic platforms, efficiency and lack of redundancy, appropriateness of statistical analysis, and relevance to business and strategic objectives.

 

  • Develop solutions by applying accepted processes or is able to create new approaches to leverage technology from abstract information.

 

  • Provides high level expertise and guidance to the user community and mentors junior members of the department. Provides high level expertise to the development of fully integrated testing scenarios. Ensures that the information systems across multiple levels and states and their relationships are considered and are part of the comprehensive testing plans.

 

  • Translate emerging customer needs and technologies into actionable business terms and associated plans. Review and consult on design and content of all digital projects to ensure consistency across electronic platforms, efficiency and lack of redundancy, appropriateness of statistical analysis, and relevance to business and strategic objectives. Determines and designs end user training and curriculum for applications and systems. Facilitates the initial rollout and ongoing training of the user community.

 

  • Manage the process of Business Governance and prioritization of all enhancement requests to any and all electronic channels. Assure that the proper business case has been provided and the solution fits with overall strategic direction.

 

  • Identifies, investigates, tracks, and resolves complex project, system or application errors ensuring the solution is timely and of acceptable quality. Oversee the effective, correct, and consistent application of data analysis and decision making based on fact for all information feeds into the innovation process for the Digital Business Technology team. Promote the use of data analysis and fact based decision-making.

 

  • Designs and administers complex standards and policies regarding application and end user customer documentation. Ensures that department and company standards are implemented and consistently adhered to.

 

  • Maintains current professional and technical knowledge relating to the healthcare industry by attending educational workshops/conferences, establishing personal networks, and/or maintaining relevant certification or licensure as business needs require.

 

 

Minimum Qualifications

Must possess a strong technical and business knowledge as typically obtained through the completion of a bachelor's degree related field.

Must also have in-depth knowledge of information technology concepts specifically, user-centered design for mobile/web apps or large, content-rich consumer sites within job function as would normally be obtained in 4-7 years work experience in the field.Must demonstrate in-depth knowledge of information technology and healthcare. Needs experience in medium scale project planning and reporting, either individual or team. Requires communication and presentation skills to engage technical and non-technical audiences. Requires ability to communicate and interact across facilities and at various levels. Incumbent will have skills to mentor less experienced team members. As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.

Preferred Qualifications

Additional related education and/or experience preferred.

Additional related education and/or experience preferred.

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