Site Supervisor

Sirius XM Radio, Inc.   •  

Lawrence Township, NJ

Industry: Media

  •  

11 - 15 years

Posted 207 days ago

This job is no longer available.

Duties and Responsibilities:

  • Manage and execute the deployment, maintenance, upgrade and support of PCS, endpoint operating systems, client hardware, software and peripherals.
  • Work with departmental stakeholders to define business and systems requirements for new technology implementations.
  • Manage all client support services at the assigned site(s), including, metric trouble ticket reporting, attending meetings as they are called, and working on all technology projects as needed.
  • Supervise all aspects of technology at the assigned site(s).
  • Keep current with the latest technologies.

Supervisory Responsibilities:

  • None.

Minimum Qualifications:

  • Bachelor's degree or equivalent relevant experience.
  • Minimum of 10 years of industry experience in the field.

Requirements and General Skills:

  • Good public speaking and presentation skills.
  • Interpersonal skills and ability to interact and work with staff at all levels.
  • Excellent written and verbal communication skills.
  • Ability to work independently and in a team environment.
  • Ability to pay attention to details and be organized.
  • Ability to project professionalism over the phone and in person.
  • Commitment to "internal client" and customer service principles.
  • Willingness to take initiative and to follow through on projects.
  • Spelling, grammar, proofreading and editing skills.
  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
  • Must have legal right to work in the U.S.

Technical Skills:

  • Proficient in the following hardware and software:
    • Windows OS, MS Office Suite, Windows AD administration, Apple OS, Citrix XenApp.
    • PC and peripherals, Dell Servers, Multi-function printers, Cisco routers/switches.
  • Broad knowledge base of overall LAN/PC technology.
  • Exemplary experience in PCs as it relates to provisioning, support and maintenance, including both Windows and Apple devices.
  • Enterprise network queue printing.
  • Mobile device support, including iOS and Android.

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