$80K — $100K *
VMware's Command Center team continues to grow! We are looking for the right candidate to start their journey with VMware by becoming a member of the Command Center. Our team is the focal point for the success of our enterprise class SaaS service offerings across all of VMware. This position requires experience fostering relationships across different business units, developing integrations between monitoring and collaboration tools with service owners, establishing processes to help vCC SREs exercise good judgment.
The Command Center Engineer is a member of the highly visible Cloud Services Operations team and is a core member of the VMware Engineering Services (VES). As a member of the Command Center, you will be functioning in a world-class team respected for its innovation, execution and collaboration operating a world-wide organization. The team ensures continuity of VMware SaaS Services that impacts any significant disruption of normal operations of our enterprise service offerings and operates 24/7/365 days a year. The Command Center is expected to provide a reliable service with an enterprise level SLA and must strive for 100% customer support satisfaction. The primary objective of this team is to oversee and ensure critical applications and services provided are available and working as expected for customers and subscribers. The secondary objective is to develop and improve existing service monitoring tools through additional integrations, automation and collaboration.
The ideal candidate serves as the focal point for the success of our enterprise class SaaS service offerings across all of VMware providing technical skill and knowledge to the command center. Along with working on complex issues where analysis of situations or data requires an in-depth evaluation of various factors this role will be required to help level up the technical skills of the team, develop tools and automation for VMware services, and assist services in automated problem resolution. The ideal candidate will have strong technical background with cloud computing, various operating systems (Windows, Linux), enterprise virtualization software (vSphere), exposure to serverless and containerization as well as development skills in modern scriptinglanguage like python, ruby, or go.
Success in this role requires very strong technical and communication skills, a broad background and understanding of every layer of the software development life-cycle, SaaS ecosystems, and the ability to identify issues and escalate to the correct Dev Ops team. The ability to work independently and as part of a specialized team in diverse environment is a requirement.
Additional Qualifications - Preferred Candidates
VMware Inc. is anequal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be treated fairly and given equal opportunity in all aspects of the employment, including compensation and benefits, irrespective of their race, color, nationality, religion, sex, sexual orientation, marital status, age, disability, or ethnic origin.
Valid through: 12/5/2020