The Shop Supervisor reports to the Service Center Manager and is responsible to oversee all activities of the hourly workforce in respect to their performance of designated work. The supervisor executes a daily work schedule with the proper systems and priority, provides the proper information, and ensures that the necessary tooling and resources to do the job are available. This individual is also responsible for all resources in respect to man-hours and budgets as they apply to scrap rework and tooling supplies.
Schedule: 7 am-3:30 pm. Overtime, including weekends required, as needed based on project load. Must be able to work before and after shift change and more than 40 hours a week during peak seasonal spikes in activity.
- Direct, plan, and schedule the shop workload as required for meeting project deadlines.
- Advise the Service Center Manager of any customer product non-conformance detected in the repair process.
- Administer hourly performance evaluations.
- Assure that the provided work instructions are complete and understood.
- Assure materials, tooling and supplies for the job are available to the assigned personnel.
- Provide consultation and assist in resolving unforeseen problems during repairs.
- Review work assignments for completion and approve completed assignments.
- Assist the Buyer in ordering tools and supplies required for specific jobs and for the shop.
- Assist with production scheduling, participate in weekly production meetings and recommend strategies to correct deviations from schedule.
- Supervise and hold responsibility for good housekeeping activities, safe work practices, effective and efficient operation using established policies and procedures.
- Participate in problem analysis, analysis of costs, expenses and operating efficiencies. Take corrective actions as required.
- Administer personnel policies, health and safety programs.
- Maintain various records necessary for operation of the department.
- Establish and maintain discipline, effective and productive work habits in the department.
- Coordinate work, shipping and material handling with other departments as required.
- Train and evaluate the performance of all employees in assigned department.
- Assist with safety and environment audits, customer inspection visits and training activities as required.
- Maintain a high level of personnel conduct and morale in the department.
- Maintain work progress by addressing floor problems and requests promptly as well as monitoring all activity several times daily throughout the department.
- Monitor and control ISO9000 requirements in all areas of responsibility.
- Prepare and implement employee training programs.
- Perform additional activities as assigned by the Service Center Manager.
- Work experience must include a minimum of five years of experience in turbo machinery / rotating equipment (turbines, compressors, large pumps); repair shop environment experiencepreferred.
- Journeyman Machinist or Journeyman Millwright is preferred.
- Technical background must include specific knowledge of rotating equipment repairs, machining, cost control, manufacturing processes, and shop floor control.
- A solid understanding of engineered drawings.
- Previous supervisory experience is desired.
- Ability to motivate personnel, good communicator (written and verbal), possess good problem solving skills, and ability to analyze and think critically.
- Ability to communicate at all levels of the organization, both written and verbally.