Services Engineer

Indiana University   •  

Bloomington, IN

Industry: Education.

  •  

Less than 5 years

Posted 344 days ago

Note: This position will occasionally serve as after-hours support to troubleshoot high priority issues.

This position is posted at a PA3IT level but may be filled at a PA2IT level depending on the candidate’s qualifications. Although they will be similar, the duties and responsibilities may differ if filled at the lower rank. Please see the Requirements Section below for the qualifications listed for each level.

RequiredQualifications

PA3IT Requirements:

REQUIRED: Bachelor’s degree in computer science or related field and two years of experience developing and operating complex software systems.

Combinations of related education and experience may be considered.

Competent with software programming including data structures, algorithms, relational databases and software development practices and with TCP/IP, Linux system administration, and security fundamentals; and familiarity with NetworkEngineering concepts and wide area networking. Excellent interpersonal, written, and verbal communication skills including a customer service orientation and ability to work with a variety of individuals with varying degrees of technical knowledge. Possess high levels of accuracy, problem solving, dependability and responsibility; and willingness to work as part of a team in a dynamic complex environment.

PA2IT Requirements:

REQUIRED: Bachelor’s degree in computer science or related field and some relevant experience in systems analysis and programming.

Combinations of related education and experience may be considered.

Familiarity with software programming including data structures, algorithms, relational databases and software development practices and with TCP/IP, Linux system administration, and security fundamentals. Excellent interpersonal, written and verbal communication skills including a customer service orientation and ability to work with a variety of individuals with varying degrees of technical knowledge. Possess high levels of accuracy, problem solving, dependability and responsibility; and willingness to work as part of a team in a dynamic complex environment.

PreferredQualifications

PA3IT: Two years of experience developing and operating software services using Linux and other open source technologies; experience with reading and writing code and scripts in Perl, Python, JavaScript, Java or C; experience working with SQL and NoSQL databases; experience with IT best practices for IT operations; experience with automation and config management using tools like ansible, puppet and chef.

PA2IT: One year of experience developing and operating software services using Linux and other open source technologies; experience with reading and writing code and scripts in Perl, Python, JavaScript, Java or C; experience working with SQL and NoSQL databases; experience with IT best practices for IT operations; experience with automation and config management using tools like ansible, puppet and chef.

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