ServiceNow System Developer / Admin

Cynet Systems   •  

Boston, MA

Industry: Technology

  •  

Less than 5 years

Posted 24 days ago

  by    Cynet Sytems

We are looking for ServiceNow System Developer / Admin for our client in Boston, MA

Job Title: ServiceNow System Developer / Admin

Job Location: Boston, MA

Job Type: Contract 12 Months

"US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time."

Job Description:

  • Position requires developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
  • Apply innovative technology to business processes in order to develop new solutions and troubleshoot issues as well as advising on options, risk and impacts on business processes and technical architecture.
  • Design and review new requirements and new features based on business needs in addition to creating and/or reviewing various ServiceNow objects, data integrations, and reports using Service-Now platform.

Responsibilities Include:

  • Overall administration of the Service Now instance
  • Partner with outsourced Service Now developer on complex administration/integrations
  • Coordinating integrations with applications such as Active Directory, in house and COTS developed
  • Hands-on design, development and deployment experience with the Service-now platform
  • Prepare requirement specifications and design documents
  • Establish and drive Service-Now configuration standards
  • Facilitate the implementation and integration of all modules
  • Facilitate and test all system upgrades and configuration changes
  • Participate in design review with other team members
  • Partner with outsourced ServiceNow developer on UIs, Workflows and notifications
  • Ability to communicate effectively with internal team members
  • Improve project delivery and provide recommendations for process improvement
  • Ensure configuration consistency across development, test and production environments
  • Effectively manage and prioritize implementation tasks effectively
  • Excellent analytical and problem solving ability

Qualifications:

  • BS Degree in Computer Science or related field
  • 3+ years of IT experience
  • 3+ years in ServiceNow experience
  • Extensive knowledge in Javascript, HTML, CSS, Jelly, XML, Webservices, Angular JS
  • Advanced scripting knowledge in business rules, UI pages, UI actions, Workflows, ACLs, Script Includes, Notifications
  • Experience in implementation and customization of core applications including Incident, Problem, Change, Knowledge, Configuration Management, Service Catalog and Service Portal
  • Experience in integrating ServiceNow with third-party software using REST/SOAP including scripted web services, MID servers.
  • Experience in Service Portal and building custom widgets using AngularJS
  • Strong experience in building custom scoped applications in ServiceNow
  • Experience in configuring and maintaining CMDB including Discovery, Asset Management is highly desired
  • Excellent verbal/written communication, excellent attention to details, ability to multitask, effective time management skills
  • Strong work ethic, self-motivated and well organized; able to work under pressure to tight deadlines
  • Strong attention to detail and a commitment to quality