ServiceNow Developer

Confidential Company  •  Boston, MA

8 - 10 years experience  •  Consulting

Salary depends on experience
Posted on 11/29/17
Boston, MA
8 - 10 years experience
Salary depends on experience
Posted on 11/29/17

Location: Salem, NH

Senior ServiceNow Developer capable of managing and developing core and custom solutions in our client’s ServiceNow environment. You will be responsible for developing, configuring, administering and maintaining the ServiceNow ITSM applications and modules. This role will work with the Management leadership and other teams to develop technical solutions that satisfy the business needs of the IT and other departments seeking to use ServiceNow. Below are the current area of services:

  • Configuration and Customization of the ServiceNow platform, including workflow creation
  • Build service requests and record producers based off of customer requirements
  • Build workflows and orchestrations leveraging a variety of programming languages
  • Import and export data between Service-now and other systems
  • Assist in creation of Views for reporting purposes
  • Must analyze and fully understand user requirements and current procedures in order to improve system capabilities
  • Participate in Agile/Scrum
  • End user support
  • Customize the core applications using Business Rules, UI Policies and UI Actions
  • Performs system and integration testing
  • Responsible for Patching, Hotfix and Upgrade oversight
  • Manage and request of Clones from Hi
  • Reporting support
  • SLAs
  • Training

Must Haves:

- Excellent communication skills (both written and verbal)

- 3-5+ years of Service Now development and strong background with CMDB

- 7-10+ years of development – needs to have a strong understanding of programming

- Experience developing custom applications and customizing OOB applications using ServiceNow

- Experience customizing core applications using UI Policies, UI Actions and Business Rules

- Deep understanding of system and ITSM core configurations in ServiceNow


- Service Now Certification

- ITIL Certification

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