ServiceNow Catalog Manager

Less than 5 years experience  • 

Salary depends on experience
Posted on 03/27/18
Camp Hill, PA
Less than 5 years experience
Salary depends on experience
Posted on 03/27/18



Foot Locker, Inc. is looking for a highly-detailed and collaborative person to own and manage our enterprise ServiceNow product catalog.  The successful candidate will collaborate extensively with our global enterprise, and will have prior experience managing catalogs and CIs.


  • Manage an updated and consistent production IT catalog for purchasing and sourcing in ServiceNow
  • Collaborate with product owners, IT Procurement, Software Compliance, Asset Management, and Client Compute teams to ensure complete data integrity
  • Maintain assets / CIs with ongoing data governance and normalization with CMDB and reporting
  • Create models, publish to catalogs as appropriate, and assign work-flows
  • Create categories related to the creation of CIs
  • Create and manage bundles
  • Create associations between models and skills
  • Identify and drive improvement capabilities to interface vendor data with ServiceNow and automate model creation
  • Communicate catalog updates to appropriate stakeholders
  • Proactively manage ever-changing enterprise standards
  • Manage list of product owners for catalog items


  • BS degree in computer-related field
  • 3+ years of experience managing catalogs, models, assets and/or CIs
  • 1+ year of experience in ServiceNow
  • ServiceNow Certified System Administrator a plus
Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.