ServiceMax Developer Subject Matter Expert

8 - 10 years experience  •  IT Consulting/Services

$110K - $120K
Posted on 09/14/17 by Judy Loeb
Raleigh, NC
8 - 10 years experience
IT Consulting/Services
$110K - $120K
Posted on 09/14/17 by Judy Loeb

ServiceMax Developer Subject Matter Expert

Global Consulting Company

Green Card  holders or US Citizens ONLY

**Do not apply unless you are a Green Card holder or a US Citizen**

Location: Preference for candidates local to New Jersey. If not local, candidates must be located from ATL - East Coast and open to 100% travel.

**Candidate must be able to start within two weeks without restriction**

MUST HAVE: 
• 8+ years of experience supporting a Salesforce/ServiceMax application in an enterprise environment
• 2+ years in a System Architect or equivalent engineering title

 Qualification: Minimum 5 years experience, Bachelor’s Degree.

• Certification: Should have SE or ERP/SAP Level 1 and seeking level 2.

• Must have experience in Package Configuration.

 • Should be proficient in Business Analysis, Business Knowledge, Architecture Knowledge, Technical Solution Design and Vendor Management.

• Should have baseline skills in Financial Analysis.

Requirements:
• 8+ years of experience supporting a Salesforce/ServiceMax application in an enterprise environment
• 2+ years in a System Architect or equivalent engineering title
• Must have a B.S. or a B.A. college degree or commensurate work experience

Preferred Skills
• Prior exposure to a hosted application environment
• Experience or understanding of large scale enterprise systems (network, systems, storage, security)
• Experience with cloud vendor (Salesforce and/or ServiceMax preferred)
• Experience designing large scale user stores/authentication
• Experience supporting SAP and Salesforce applications to include troubleshooting, performance metrics & monitoring as well as familiarity with code deployments
• Experience in a global 24/7/365, multi-tiered production environment
• Excellent systems/network troubleshooting skills and ability to diagnose complex problems.
• Extensive experience supporting web-based and database centric applications
• Experience with highly available technologies
• Knowledge of enterprise application technologies and architecture
• Experience with network devices and protocols
• Ability to take ownership of an issue, problem, or project and see it through to completion
• Ability to design and implement solutions with sensitivity toward project timelines and budgets
• Necessary skills include flexibility, ability to work under tight deadlines, ability to handle multiple tasks through prioritization and time management skills, excellent communication, exceptional collaboration and organizational skills

• Qualification: Minimum 5 years experience, Bachelor’s Degree.

• Certification: Should have SE or ERP/SAP Level 1 and seeking level 2.

• Must have experience in Package Configuration.

• Should be proficient in Business Analysis, Business Knowledge, Architecture Knowledge, Technical Solution Design and Vendor Management.

• Should have baseline skills in Financial Analysis.

About The Opportunity


The Systems Architect is responsible for designing and documenting technical infrastructure solutions that fit within our short and long term roadmaps. Focus is on highly available web applications throughout the globe including input on performance, disaster recovery, security, supportability, and automation for both physical and cloud deployments.

Primary Duties
• Tracking and reporting on project tasks, milestones, and roadblocks. Interface with Project Management Office (PMO) as required
• Document designs and ensure Operations teams have adequate training to support end product
• Research and report to leadership new technologies
• Act as technical escalation point for 24x7x365 Operations teams in need of routine/emergency SME assistance
• Proactively identify design/procedure improvements and redesign as appropriate.
• Ensure that discrepancies, failures, concerns are investigated/resolved in a timely manner
• Participation in on-call rotations as needed.

 Expert in one or more business processes and technology practices and  accountable for translating a business case into a detailed technical design. Alternatively,   responsible for operational and technical issues and translate technical blueprints into requirements and specifications.   May also be responsible for integration testing and user acceptance testing.   Act as a stream lead, guiding team members by experience.   seen as active member within technology communities.

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