Service Sales - Account Manager

 •  KONE US San Diego, CA

Less than 5 years experience  •  Business Services

Salary depends on experience
Posted on 11/02/17
San Diego, CA
Less than 5 years experience
Business Services
Salary depends on experience
Posted on 11/02/17


• Individual sales planning & sales funnel management
• Customer relationship management to retain & grow business with existing customers and to drive customer satisfaction by identifying their needs
• Meet/exceed annual budget on orders from quoted repairs and upgrades to existing equipment; new maintenance sales through new equipment conversions
• General understanding of contract terms and/or language and can present said terms
• Create a solid sales pipeline; be able to use it for sales forecast accuracy
• Selling value and differentiating KONE products and services to qualified leads
• Assist/take action where needed; national account requests, mentoring new reps (experience pending), trade shows, visiting customer sites, etc.
• Record account/customer activity in Customer Relationship Management (CRM) system (e.g.,Salesforce)

Skills, Education and Experience

• Drive to win & positive can-do attitude
• Ability to build customer relationships: Outstanding interpersonal & communications skills
• Customer focus, ability to understand customer needs & propose solutions that meet them
• Ability to work effectively in team environment; collaboration with peers and colleagues; as well as being capable to effectively work independently
• Proficiency with Salesforce and Quick Notes highly preferred
• Business acumen to ensure sustainable revenue & profitability growth
• Analytical ability and business acumen to analyze & prioritize opportunities
• Comprehensive understanding of sales funnel management & customer relationship management tools
• Mindset of continuous improvement; behavior characterized by the highest ethical standards
• Education: Bachelor’s degree or 5+ years of work experience
• Experience: 3+ years of experience in sales
• Experience: Construction or industrial equipment service sales highly preferred


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