Service Reliability Engineer


Waltham, MA

Industry: Staffing & Recruiting


Less than 5 years

Posted 395 days ago


The Service Reliability Engineer will:

  • Support an ultra-highly available cloud-based applicative platform for customers
  • Support application deployments, building new systems and upgrading and patching existing ones
  • Develop automation to quickly and rapidly deploy instances from blue-printed applications or golden images
  • Develop and use monitoring tools to find problems, resolve and/or escalate to development
  • Build and manage development and testing environments to assist Developers in debugging application issues using tools
  • Participate in the building of tools and processes to support the infrastructure
  • Leverage scripting to build required automation and tools on an ad hoc basis
  • Operate the platform within security and privacy guidelines
  • Provide hands-on engineering, administration and technical support
  • Troubleshoot issues across the entire stack - hardware, software, application, and network
  • Document current and future configuration processes and policies
  • Handle other duties, as needed


  • 3+ years of experience in Systems Administration / Software Engineering / DevOps, and Networking in a large environment; 3+ years of Application Build and ReleaseEngineeringexperience in SOA architectures
  • University Degree in Computer Sciences, Software Engineering or equivalent work experience
  • Experience with systems and IT operations
  • Excellent understanding of Software Engineering methodologies and development cycle (Open Source development)
  • Proficiency in deployment and infrastructure configuration management tools (such as Maven, Capistrano, Puppet, NPM, etc)
  • Excellent knowledge in Linux operating system administration (RHEL or SLES)
  • Good understanding of Linux Containers deployment technologies (Docker or LXC)
  • Good knowledge of C, C++, or Java, and Shell, Perl, GO or Python
  • Understanding of monitoring tools and concepts (Kibana, ElasticSearch)
  • Exposure to cloud systems and related ecosystem (CouldStack, OpenStack, AWS API, etc.)
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
  • Able to multitask efficiently and effectively


$100K - $115K