Service Now Developer

Confidential Company  •  Chantilly, VA
$90K to 110K
Posted on 02/28/18 by Uttam Kumar
Confidential Company
Chantilly, VA
Staffing & Recruiting
$90K to 110K
Posted on 02/28/18 Uttam Kumar

Title: Service Now Developer

Location: Chantilly, VA

Duration- Full Time (Only GC or Citizen)

JD:

Expertise in Istanbul, Exposure to Jakarta

Provide daily support of ServiceNow including: incident management and demand management administration

Coordinate and implement requirements using Workflow, Java Script, HTML, XML, and other ServiceNow Content Management configuration options

Deploy, integrate, update, customize and administer the ServiceNow platform to meet client needs

Assume accountability for development and testing deadlines

Implement initial user roles and maintain them for ServiceNow

Comply with systems development standards, procedures, guidelines, priorities, and schedules

Develop and manage operational and reporting metrics for ServiceNow and related components of the ITSM platform

Develop and coordinate the installation of upgrades and/or service packs, testing of such upgrades and general maintenance of ServiceNow

Work with Leadership and Service Managers to determine ServiceNow system objectives and solutions

Research systems and/or programs to determine causes of failure or poor operational performance; then define, test and implement detailed solutions

Interact with process and application owners to ensure that requirements are being satisfied

Exposure in front-end programming languages: JavaScript, Bootstrap, and AngularJS

Certified Implementation Specialist certification, preferred

ITIL v3 Foundation certification and knowledge of IT best practices

Ability to adapt to changing requirements throughout the development lifecycle, and work with a variety of personalities and styles

Willingness to collaborate with development team members while creating and building solutions

Working knowledge of Active Directory, LDAP, and relational databases

Demonstration of technical understanding of ServiceNow service management operations suite, how it interfaces with other ITIL Processes, IT operations, and business function

Ability to work directly with customers for to gather requirements, architect solutions, provide training, and complete development and architecture

Excellent oral and written communication skills

 

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