Service Manager

Oshkosh   •  

Colton, CA

Industry: Automotive

  •  

8 - 10 years

Posted 159 days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Assure technicians, customers, repair shops have the necessary training and information to repair and service McNeilus trucks.
  2. Assist technicians as needed.
  3. Report problems and suggest repairs to appropriate parties.
  4. Assure that all work is performed to standards.
  5. Listen to users and assist other departments in implementing changes and improvements.
  6. Assist parts dept. when customers have a problem identifying their needs.
  7. Keep everyone abreast of industry changes and updates.
  8. Communicate effectively with customers.
  9. Assist customers with vendor issues.
  10. All other duties and responsibilities that are reasonably assigned by the employer or its designee.
  11. 3 or more direct reports.

BASIC QUALIFICATIONS

  • Bachelor’s degree in related field or equivalent experience
  • 7-plus years mechanicalexperience preferably with some fleet and management experience
  • Travel as necessary

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