Service Manager

8 - 10 years experience  •  Leisure and Travel

Salary depends on experience
Posted on 10/16/17
Santa Monica, CA
8 - 10 years experience
Leisure and Travel
Salary depends on experience
Posted on 10/16/17

Position Summary:

Job Duties:

  • Maintain high occupancy levels through support of and participation in maintenance activities and effective motivation. 
  • Keep informed of market conditions, understand competitive pricing, and utilize appropriate marketing resources. 
  • Contribute to the achievement of occupancy goals by effectively performing or directing maintenance efforts, which also promotes a quality living experience for residents.
  • Contribute to the achievement of financial goals through input and assistance in the administration of capital and operating maintenance budgets. 
  • Coordinate maintenance of the property with appropriate support to keep the project quality at Company standards.
  • Serve as a resource in the development and communication of more efficient methods of maintaining the apartment community. 
  • Be responsible for inventory of parts and appliances. 
  • Be responsible for general maintenance and orderliness of community facilities. 
  • Direct the daily repair and renovation of apartments by the mechanics and vendors and aids in the achievement of quality maintained projects.
  • Promote positive, proactive resident relations by demonstrating a “firm, fair, and consistent” manner in all resident contacts, keeping in mind the political and social impact of their decisions. 
  • Work to make the living experience, particularly the first and last impressions, of the highest quality. 
  • Facilitate resident introduction to company apartment procedures. 
  • Remain informed and aware of conditions that could have an impact on the ability to maintain a quality living environment for our residents. 
  • Be responsible for after-hours and emergency on-call coverage. 
  • Perform additional duties as assigned.

Minimum Qualifications:

  • Eight or more years of maintenance or other relevant work experience. Management experiencerequired. Bachelor's or technical degreepreferred.

Additional Qualifications:

  • Previous experience in property management maintenance, with 200 units experiencerequired for one year.
  • Property maintenance skills including basic knowledge of tools, sales and customer service is required.
  • Candidate must be computer literate with attention to detail and excellent organization skills.
  • Must have the ability and confidence to interact effectively with prospects, residents, peers and management.
  • Valid driver’s license and proof of current automobile insurance.
  • Reliable transportation.
  • English proficiency.
  • Superior customer service skills.
  • Ability to work weekends.
Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.