Service Manager

Emcor   •  

Fort Wayne, IN

Industry: Media

  •  

11 - 15 years

Posted 53 days ago

About Us: Havel is a division of Shambaugh & Son and is a wholly-owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance.

Havel provides single source solutions that meet a wide range of facility design, installation, operation and maintenance requirements. For more than 50 years, we have learned to anticipate operational needs, identify new technology trends, and provide construction services for the mechanical (PHVAC) electrical, building automation systems and energy services industries.

Job Title: Service Manager – Fort Wayne, IN

Essential Duties and Responsibilities:

  • Manage service business including staffing and systems
  • Oversee Customer Maintenance Agreements
  • Supervise operations for all service projects
  • Provide customer service and assist with customer concerns or issues
  • Generate proposals for service repairs, when needed
  • Organize and implement HVACR Support and Training
  • Provide support and champion a safe working environment
  • Understand and manage labor and material costs
  • Other duties as assigned

Qualifications:

  • Minimum 10 years experience with HVACR systems.
  • Minimum 5 years of experience with supervision.
  • Proficient with HVACR troubleshooting and repairs.
  • OSHA Safety Awareness
  • Strong customer and communication skills
  • Must work in a team environment

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